Brand Ambassador / Sales Associate — $18/hr + Bonuses

Brand Ambassador / Sales Associate — $15/hr Bonuses

The Laundry Room | Lake Nona, Orlando, FL
Part-Time | Day Shift | 11:00 AM–5:00 PM

Job Description

The Laundry Room is launching a new Laundry Dry Cleaning drop-off location inside Bravo Markets in Lake Nona, and we're looking for friendly, outgoing Brand Ambassadors to help introduce the service to the community.

This is not a job where you sit behind a table waiting for customers to approach you.

We're looking for someone who genuinely enjoys talking to people, is comfortable starting conversations, and can enthusiastically explain a simple service: customers can drop off their laundry and dry cleaning while they grocery shop, and The Laundry Room takes care of the rest.

You'll receive a $15/hour base wage plus a $10 bonus for every qualifying new customer you help acquire. The better you are at engaging customers and introducing them to the service, the more you can earn.

What You'll Do

• Greet and engage Bravo shoppers in a friendly, natural way
• Proactively introduce customers to The Laundry Room's new drop-off service
• Explain our Wash & Fold, Dry Cleaning, and Pickup & Delivery services
• Hand out promotional materials and answer basic customer questions
• Help new customers place their first order
• Receive, weigh, label, and properly check in customer laundry
• Keep the Laundry Room counter clean, organized, and professional
• Provide excellent customer service when customers drop off and pick up orders
• Help educate customers about our home Pickup & Delivery option for future orders
• Accurately follow procedures for handling and tracking customer orders
• Represent both The Laundry Room and our Bravo partnership professionally

Compensation

$15.00/hour base pay

PLUS $10 New Customer Bonus for each qualifying new customer who completes and pays for their first order.

This means your earning potential increases based on your performance.

For example, during a 6-hour shift:

Base pay: $90
5 new customers: $50
Total: $140 for the shift

The bonus is designed to reward team members who are proactive, personable, and effective at introducing customers to our service.

Who We're Looking For

You'll be a great fit if you are:

• Outgoing and comfortable approaching people
• Friendly, positive, and energetic
• Naturally good at starting conversations
• Comfortable explaining and recommending a service
• Motivated by goals and performance bonuses
• Dependable and punctual
• Professional in appearance and communication
• Comfortable standing and interacting with customers throughout your shift
• Able to use a tablet and learn a simple order-entry system
• Organized and careful when handling customer belongings
• Fluent in English

English/Spanish bilingual is strongly preferred given the supermarket environment, but I wouldn't make it mandatory unless you decide it truly is.

Experience We'd Love to See

Previous experience in any of these areas is a plus:

Retail sales, brand ambassador work, membership sales, hospitality, customer service, wireless/cell phone sales, gym sales, apartment leasing, restaurant/hospitality, product demonstrations, event marketing, or other customer-facing sales roles.

Laundry experience is not required.

We'll teach you the laundry business. We're much more interested in finding someone who is great with people, reliable, and comfortable creating conversations with customers.

Schedule

The Laundry Room counter will initially operate:

7 days per week
11:00 AM–5:00 PM

We're hiring part-time team members to cover these hours.

Weekend availability is required. Please include your availability when applying.

About The Laundry Room

The Laundry Room is a locally owned Orlando laundry company providing professional Wash & Fold, Dry Cleaning, Pickup & Delivery, commercial laundry services, and fully attended laundromats throughout the Orlando area.

Our new Lake Nona drop-off location inside Bravo makes laundry easier for busy customers: drop it off while you grocery shop, and we'll handle the rest.

How to Apply

Please apply with your resume and text (407) 305-2687 with the answer to this question:

Imagine you're working at our table inside Bravo and a customer is walking past with their shopping cart. What would you say to get them interested in our drop off wash and fold laundry service?

No perfect answer required—we want to see your personality and how comfortable you are starting a conversation.

Pay: $18.00 - $35.00 per hour

Expected hours: 18.0 – 40.0 per week

Benefits:

• Employee discount
• Paid training

Application Question(s):

• Are you available to work between 11 AM and 5 PM, including some weekends?
• Are you comfortable proactively approaching customers rather than waiting for customers to approach you?
• Are you bilingual in English and Spanish?

Work Location: In person

Salary : $18 - $35