Payroll Administrator / HR Generalist

Payroll Administrator / HR Generalist

FLSA Exemption: Salaried, Exempt
Reports to: Vice President of People & Culture

Job Description: The Payroll Administrator / HR Generalist is responsible for administering accurate and timely payroll while supporting core People & Culture functions across the employee lifecycle. This role manages payroll data, audits pay-related information, maintains employee records, supports compliance, and partners with leaders and employees on People & Culture (HR) generalist matters including onboarding, leave and attendance tracking, benefits administration, policy support, and training coordination. The ideal candidate brings 3–5 years of related experience, strong attention to detail, sound judgment with confidential information, and the ability to balance payroll accuracy with responsive employee support.

Essential Functions

• Process payroll accurately and on schedule for assigned employee groups, including wage changes, deductions, garnishments, PTO, and other payroll adjustments.
• Maintain employee payroll and HR records, ensuring data integrity across payroll, timekeeping, and HRIS systems.
• Respond to employee and manager questions regarding pay, deductions, time records, policies, and general HR matters.
• Support onboarding, status changes, terminations, and ongoing maintenance of employee files and employment records.
• Help ensure compliance with wage and hour laws, payroll regulations, company policies, and employment-related requirements.
• Partner with leaders, Accounting, and the People & Culture team to resolve issues, improve processes, and provide excellent employee service.

Primary Responsibilities

Payroll Administration

• Compile and validate payroll data such as regular and overtime wages, PTO, leaves of absence, insurance deductions, retirement deductions, garnishments, reimbursements, and manual adjustments.
• Review payroll for completeness and accuracy; research discrepancies and resolve errors in a timely manner.
• Prepare payroll-related reports, reconciliations, variance analysis, and periodic audit support for internal stakeholders.
• Maintain current knowledge of payroll laws and state requirements affecting payroll processing and recordkeeping.
• Maintain accurate company information on state DOL websites.
• Coordinate with Accounting and system partners on payroll processing, reconciliations, and continuous improvement opportunities.
• Serve as the subject matter expert for the company’s HRIS (UKG) and aid the People & Culture team with system configuration, and the creation and maintenance of UKG reporting. Help employees with troubleshooting in the UKG system.
• All other duties as assigned.

HR Generalist Support

• Support recruiting, onboarding, new hire documentation, and employee status changes.
• Coordinate benefits, leave, attendance tracking, and employee communications in partnership with the broader People & Culture team.
• Help support training, engagement initiatives, performance processes, and other generalist programs as assigned.
• Maintain accurate and confidential employee records and ensure consistent HR documentation practices.
• All other duties as assigned.

Experience & Skills

• 3–5 years of related experience in payroll, HR generalist support, or a hybrid payroll/HR role required.
• Experience processing payroll and administering payroll systems (UKG preferred), timekeeping, audits, and employee payroll changes required.
• Experience supporting HR processes such as onboarding, employee records, compliance, employee relations, benefits, leave, and policy administration preferred.
• Proficiency with Microsoft Office, especially Excel, and experience with payroll / HRIS platforms such as UKG or similar systems preferred.
• Strong numerical aptitude, organization, and attention to detail required.
• Strong verbal and written communication skills and the ability to work effectively with employees, managers, and cross-functional partners required.
• Ability to maintain strict confidentiality and exercise discretion with sensitive employee information required.

Key Competencies

• Manages Complexity — analyze detailed information, identify discrepancies, and solve problems effectively.
• Collaborates — build strong partnerships across People & Culture, Accounting, and operational teams.
• Plans and Aligns — prioritize deadlines, balance recurring payroll cycles with employee support, and manage multiple tasks accurately.
• Instills Trust — handle confidential matters with consistency, professionalism, honesty, and follow-through.
• Initiative and Dependability — work proactively, improve processes, and support the team with a service mindset.

Physical Requirements

• Must have the ability to read and comprehend large quantities of information, operate computer equipment, speak, hear, bend, stoop, reach, lift, move, and carry up to 25 lbs. independently.
• Regularly required to sit, stand, bend, reach, and move about the office setting.
• To perform other duties as required.

Note: The need may arise for #LHMRE to revise, supplement, or rescind portions of this job description, and the company reserves the right to do so at any time.