What are the responsibilities and job description for the Case Manager position at The Lakes Behavioral Health?
Job Overview
We’re looking for a Case Manager who knows how to meet people where they are — with empathy, grit, and a sense of purpose. At The Lakes in Lakeland, Florida, we believe healing starts with mental health, and recovery follows from there. This isn’t just paperwork and referrals — it’s about walking alongside people as they rebuild their lives and find their footing again.
The right candidate will have a working knowledge of behavioral health, social services, and community resources. You’ll help clients navigate the maze of housing, healthcare, and recovery programs, building individualized plans that spark progress — one step, one win at a time.
Duties
- Conduct assessments to understand each client’s needs and eligibility for services.
- Develop and implement personalized case plans that match clients’ goals and realities.
- Offer mentorship and steady support to foster growth and independence.
- Use motivational interviewing to help clients embrace positive change.
- Coordinate with community resources — from housing and Medicare to mental health and addiction support programs.
- Track progress and adjust plans to ensure clients stay on course.
- Keep detailed, accurate records of all sessions, updates, and referrals.
- Advocate fiercely for client rights and access to essential services.
- Guide and supervise interns or junior staff when needed.
Requirements
- Bachelor’s degree in Social Work, Psychology, or a related field (Master’s preferred).
- Experience in behavioral health, mental health, or child welfare settings is a major plus.
- Strong grasp of workforce development and case management principles.
- Skilled in motivational interviewing and communication.
- Highly organized and self-motivated with sharp attention to detail.
- Works well independently and thrives within a multidisciplinary team.
- Supervisory or mentoring experience is an advantage.
- Knowledge of addiction and recovery support methods is helpful.
Join Our Team
At The Lakes, we don’t just help clients survive — we help them build something better. If you’re ready to make a real impact and grow within a compassionate, forward-thinking environment, we’d love to meet you.
Job Type: Full-time
Benefits:
- Health, dental, and vision insurance
- Paid time off
- Supportive, mission-driven workplace
Ability to Commute:
Lakeland, FL (Required)
Ability to Relocate:
Lakeland, FL — Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
