Community Relations Senior Manager

SUMMARY: The Community Relations Senior Manager manages a portfolio of the New England Patriots community engagement, philanthropic, fundraising, and volunteer programs aligned with the Foundation’s priority focus areas of Military/Veterans, Health/Well-being, and Hunger/Homelessness. The role is accountable for the planning, execution, evaluation, and continuous improvement of assigned programs to deliver measurable community impact and support established Community Relations priorities.

The Senior Manager leads major fundraising and community initiatives, evaluates program and partnership effectiveness, manages assigned resources and stakeholder relationships, and collaborates with internal and external stakeholders to achieve program objectives.

DUTIES AND RESPONSIBILITIES

1. Manage the Community Relations and New England Patriots Foundation programs in alignment with the established department strategy and the Foundation’s priority focus areas of Military/Veterans, Health/Well-being, and Hunger/Homelessness, ensuring program objectives, organizational standards, and intended outcomes are achieved. 
2. Evaluate existing community programs, partnerships, and initiatives using participation, financial, stakeholder, and impact data to identify and recommend opportunities for program growth, innovation, operational efficiency, and increased community impact. 
3. Lead the planning and execution of assigned fundraising programs, including Patriots Premiere and Fantasy Camp, managing stakeholder coordination, program requirements, and financial objectives to support Foundation fundraising goals.
4. Manage community engagement and volunteer programs, including Cornerstone Partnerships, Community Captains, and Community MVP, ensuring effective execution, stakeholder engagement, and alignment with established Community Relations priorities. 
5. Oversee the execution and deliverables of donation programs, including collection drives, NFL Auctions, and Patriots license plates, monitoring program performance and recommending opportunities to increase participation, effectiveness, and financial contribution to the Foundation.
6. Manage relationships with nonprofit organizations, corporate partners, community organizations, and other external stakeholders associated with assigned programs, ensuring partnership commitments, communications, and program objectives are effectively delivered.
7. Develop and maintain impact reporting for assigned programs and partnerships, tracking established performance measures and communicating program outcomes, financial results, and community impact to department leadership and relevant stakeholders.
8. Partner with communications, digital media, marketing, partnership sales, event presentation, football operations, and other internal teams to coordinate program execution and provide content, program information, and impact results that support storytelling around the Foundation’s mission and community initiatives.
9. Manage and develop assigned Community Relations staff, establishing performance expectations, allocating work, providing coaching and feedback, supporting employee development, and ensuring successful delivery of program objectives. 
10. Manage assigned program budgets and resources within approved parameters, monitoring expenditures and identifying resource needs to support program objectives and responsible stewardship of Foundation resources.
11. Special projects and assignments as business dictates.
12. Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.

SUPERVISORY RESPONSIBILITIES

• Community Affairs Coordinator
• Community Relations Coordinator(s)
• Community Relations Intern(s)

SKILLS AND QUALIFICATIONS

• Bachelor’s degree in Community Engagement, Public Relations, Nonprofit Management, Business Administration, Communications or a related field.
• 8 years of progressively responsible experience in community relations, philanthropy, nonprofit management, corporate social responsibility, or professional sports. 
• Demonstrated experience managing large-scale community initiatives, fundraising programs, and strategic partnerships with accountability for successful execution and outcomes.
• Experience evaluating community programs and developing measurable impact reporting to inform program improvements and demonstrate results.
• Demonstrated people leadership skills, including setting expectations, coaching and developing employees, and managing performance.
• Experience managing program budgets, monitoring financial performance, and allocating resources across multiple initiatives.
• Strong program and project management skills with the ability to manage multiple priorities, make sound decisions, solve problems, and meet deadlines in a fast-paced environment.
• Strong written, verbal, presentation, and interpersonal communication skills with the ability to collaborate effectively with diverse internal and external stakeholders.
• Strong organizational skills, attention to detail, and ability to work independently within established department priorities.
• Proficiency in Microsoft Office, including Word and Excel.
• Demonstrated commitment to community service and creating positive impact in the community.
• Ability to work nights, weekends, holidays, and Patriots home games as business needs require.

PHYSICAL DEMANDS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Fast-paced environment that combines office and off-site work.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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