Revenue Accounting Supervisor

Hours:  Monday - Friday: 8am - 5pm

If you're a hands-on leader who enjoys guiding high-performing teams and making an impact across the business, this role may be for you.  The Revenue Accounting Supervisor plays a critical role in a fast-paced environment where your work touches every corner of the organization. 

This position is an on-site role based in our North Canton, Ohio office.  Our campus offers a welcoming and conveniently located work environment, including an onsite cafeteria with hot meals, a coffee cafe, and an on-site gym for employees.

Sponsorship and relocation not available for this position.

Position Summary

The Supervisor of Revenue Accounting is responsible for overseeing the customer invoicing and collections efforts for one or more Business Units within KAG. This role will manage a team of Revenue Specialists through the assignment and prioritization of workload, while providing guidance, training and support to ensure efficiency and adherence to best practices.

Essential Functions

Build and Develop Team:

• Hire and train a team of revenue specialists through active involvement in the interviewing and onboarding process.
• Provide guidance and support through systems and subject-matter training
• Foster employee development through the use of continuous feedback
• Review and approve timecards and PTO requests

Billing & Collections Process Oversight:

• Assign and prioritize the customer invoicing, driver pay and AR collections workload amongst the team
• Ensure timely and complete processing of invoices and driver pay in order to meet driver payroll and month end close deadlines
• Review invoicing data for accuracy and identify and resolve root cause issues leading to discrepancies
• Review team portfolio of customer AR balances for aging balances, billing/payment issues, slow paying customers and implement a plan to correct or resolve

Communicate and Collaborate:

• Promote a customer service mindset through effective communication with both internal departments and external customers
• Work cross-functionally to identify areas of opportunity and implement process improvements to capture increased efficiency
• Support Department and Company project related initiatives as needed

• High school diploma or equivalent
• Associate’s degree in related field or 2 years leadership, mentorship or management experience preferred
• 2 years of billing and/or collections experience
• Prior experience in the Transportation or logistics industry is preferred, but not required
• Proficient with Microsoft Excel and Word
• Strong interpersonal and communications skills

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

1. Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
2. Provide constructive guidance to other employees and representatives of third parties.
3. Contribute to providing the highest quality of products and services to customers.

#LI-ONSITE

#LI-CS1