Clinical Admin Coordinator

Clinical Administrative Coordinator

Location: Brooksville, FL

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Position Overview

We are seeking a Clinical Administrative Coordinator to join our team. This role is essential in supporting both our members and clinical staff by managing administrative processes, coordinating services, and ensuring smooth communication across hospitals, clinics, and facilities. The ideal candidate will thrive in a high-volume, customer service environment and demonstrate efficiency, accuracy, and professionalism.

Primary Responsibilities

• Administrative Intake: Manage intake of members and service requests.
• Coordination: Work with hospitals, clinics, facilities, and the clinical team to manage requests for services.
• Referrals & Authorizations: Process incoming and outgoing referrals and prior authorizations, including intake, notification, and census roles.
• Clinical Support: Assist clinical staff with setting up documents and triaging cases for Clinical Coverage Review.
• Member & Provider Support: Handle inquiries and resolve issues from members and providers over the phone.
  
  

Required Qualifications

• High School Diploma or GED
• Minimum of 2 years of customer service experience
• Proficiency with MS Word, Excel, and Outlook
  
  

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