Claims Manager

ob Title: Claims Manager

Location: Charleston, South Carolina

Reports To: Chief Safety Officer

Permanent/Fulltime role

Position Summary

The client is seeking a Claims Manager to join our team at our corporate office in Charleston, South Carolina. The Claims Manager will oversee and manage the administration of all claims, including workers’ compensation, vehicle accidents, and general liability. This role requires strong collaboration with internal departments and external insurance carriers to ensure accurate claims handling, timely communication, and efficient resolution.

Key Responsibilities

• Claims Administration
• Receive and review reported claims for accuracy and completeness.
• Forward claims to insurance carriers and provide necessary follow-up support.
• Claim Monitoring & Communication
• Communicate with assigned adjusters to provide requested information and monitor claim progression.
• Collaborate with operations teams to gather updates and necessary documentation.
• Human Resources & Legal Coordination
• Work closely with HR to obtain personnel information, wage data, and manage lost-time communication.
• Partner with the legal department on claims involving litigation.
• Leadership Reporting
• Maintain open communication with senior leadership regarding the status of open and closed claims.
• Perform other duties as required to support business needs.

Qualifications

• Education & Experience
• Bachelor’s degree preferred.
• Proven experience in claims management; workers’ compensation experience strongly preferred.
• Skills & Competencies
• Strong administrative skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and maintain high organizational standards.
• Willingness to learn and adapt to evolving processes and industry standards.