What are the responsibilities and job description for the Host position at The Joyce Restaurant & Pub?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing excellent customer service. Your primary responsibility will be to manage the flow of guests in our restaurant, ensuring a smooth dining experience while maintaining high standards of hospitality.
Responsibilities
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage reservations and seating arrangements to optimize restaurant flow.
- Assist guests with inquiries about the menu, specials, and restaurant services.
- Utilize POS systems to track guest seating and manage waitlists effectively.
- Maintain cleanliness and organization of the host/host area.
- Provide assistance to servers and other staff as needed to enhance guest relations.
- Handle phone calls with professionalism, addressing inquiries and taking reservations.
- Ensure that all guests feel welcomed and valued throughout their dining experience.
Qualifications
- Previous experience in customer service, hospitality, or food service is preferred.
- Familiarity with POS systems is a plus.
- Strong communication skills and phone etiquette are essential.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude with a passion for helping others and enhancing guest experiences.
- Must possess excellent guest relations skills and be able to work collaboratively within a team.
Join us in creating memorable dining experiences for our guests as a Host/Host!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Wakefield, RI 02879 (Required)
Work Location: In person
Salary : $16 - $18