Personal Lines Account Manager

Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. As a family-oriented agency with a stable and supportive work environment, pride ourselves on delivering exceptional service to the clients. In this role, you will be responsible for managing a book of standard personal lines accounts, providing end-to-end account management, and ensuring client satisfaction. If you are a reliable and knowledgeable professional with a passion for customer service, encourage you to apply.

Compensation Package

• Salary Range: $45,000 - $55,000 annually
• Benefits:
• Medical insurance fully covered by the company
• Employee-paid dental and vision insurance
• 401(k): Not offered for this position
  

Responsibilities

• Manage all aspects of personal lines accounts, including quoting, servicing, and marketing.
• Handle a book of business totaling approximately $1.2 million in premium.
• Work with carriers such as Cincinnati, Auto-Owners, Ohio Mutual, and Franklin Booth.
• Utilize EZLynx software for account management tasks.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Collaborate with team members to ensure seamless service delivery.
  
  

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience:
• Minimum of 1 year of experience in personal lines account management.
• 2 years of experience preferred.
• Technical Skills: Proficiency in EZLynx software is a plus.
• Soft Skills:
• Reliability and dependability.
• Strong knowledge of personal lines insurance.
• Excellent customer service skills.
• Effective communication and interpersonal abilities.
• Ability to work collaboratively in a team-oriented environment.