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Personal/Commercial Lines Account Manager

The Jonus Group
Sanford, NC Full Time
POSTED ON 3/27/2026
AVAILABLE BEFORE 5/3/2026
Job Description

Personal/Commercial Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Personal/Commercial Lines Account Manager to join a team. This role is primarily handles personal lines (PL) with some commercial lines (CL). The ideal candidate will have a strong background in insurance account management, with experience in personal lines and a willingness to learn and grow in commercial lines. You will play a key role in servicing our clients, managing policies, and ensuring a seamless customer experience.

Compensation Package

  • Salary Range: $40,000 - $60,000 (commensurate with experience)
  • Benefits: Comprehensive benefits package (details available upon request)
  • Work Environment: Fully onsite position, located conveniently next to the DMV

Responsibilities

  • Manage a book of business consisting of approximately 650 policies with $1.38M in premium
  • Handle a mix of personal lines (home, auto) and small commercial packages (BOPs, general liability)
  • Provide exceptional customer service, including processing endorsements, change requests, and Certificates of Insurance (CIOs)
  • Quote new and renewal business, ensuring accuracy and timeliness
  • Run reports and maintain accurate records in Applied TAM software
  • Assist walk-in clients and address their insurance needs
  • Collaborate with the team to ensure smooth transitions and effective client management

Qualifications/Requirements

  • Licenses/Certifications: Active Property & Casualty (P&C) license required
  • Experience:
    • Minimum of 1-5 years of experience in insurance account management
    • Preferred: 3-5 years of experience, with exposure to both personal and commercial lines
  • Technical Skills: Proficiency in Applied TAM software is preferred
  • Soft Skills:
    • Strong customer service orientation
    • Excellent communication and interpersonal skills
    • Detail-oriented with strong organizational abilities
    • Willingness to learn and adapt to new challenges
    • Team player with a collaborative mindset

Salary : $40,000 - $60,000

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