Employee Benefits Technical Assistant

Overview

Job Description

We are seeking a dedicated Employee Benefits Technical Assistant to join our team. The ideal candidate will have strong technical skills and the ability to support our employee benefits programs. This position plays a vital role in ensuring that our employees have access to a comprehensive range of benefits and support services.

Responsibilities

• Utilize technical skills to provide support for employee benefits programs
• Assist in the management of benefit plans, including medical and voluntary benefits
• Collaborate with the HR team to ensure accurate and timely processing of benefit-related information
• Maintain accurate records and documentation related to employee benefits
• Support the implementation of new benefit programs and system enhancements
• Provide technical assistance to employees regarding benefits enrollment and usage
  
  

Qualifications

• Demonstrated experience as an Account Assistant with a strong understanding of employee benefits programs
• Proficiency in AMS systems such as Applied EPIC
• Knowledge of Benefits: 2-100 Lives and Benefits: Medical & Voluntary
• Strong attention to detail and ability to work with sensitive and confidential information
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Prior experience in a technical support role within a benefits department is a plus
  
  

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