What are the responsibilities and job description for the Employee Benefits Account Manager position at The Jonus Group?
Job Description
Employee Benefits Account Manager
Job Summary
Seeking a dedicated and experienced Employee Benefits Account Manager (EB AM) to join a dynamic team. As part of a well-established, medium-sized agency with a reputation for integrity and excellence, you will play a key role in managing and growing a employee benefits accounts. a organization values honesty, collaboration, and work-life balance, fostering a close-knit and supportive team environment. This is an excellent opportunity for a professional who is passionate about delivering exceptional customer service and building lasting client relationships.
Employee Benefits Account Manager
Job Summary
Seeking a dedicated and experienced Employee Benefits Account Manager (EB AM) to join a dynamic team. As part of a well-established, medium-sized agency with a reputation for integrity and excellence, you will play a key role in managing and growing a employee benefits accounts. a organization values honesty, collaboration, and work-life balance, fostering a close-knit and supportive team environment. This is an excellent opportunity for a professional who is passionate about delivering exceptional customer service and building lasting client relationships.
- Benefits: Comprehensive benefits package, including full health benefits
- Paid Time Off: Standard holiday schedule and scaling vacation days (starting at 2 weeks, accruing)
- Work Arrangement: Hybrid model (2 days in-office, flexible schedule)
- Additional Perks: Supportive and collaborative team culture
- Manage a portfolio of employee benefits accounts, focusing on level and fully insured groups ranging from 2-100 lives.
- Provide end-to-end customer service, including quoting new and renewal business, building navigators, and addressing client inquiries.
- Collaborate with producers, account managers, and customer service representatives to deliver seamless service.
- Develop and maintain strong client relationships, ensuring satisfaction and retention.
- Utilize Employee Navigator and EPIC software to manage accounts and streamline processes.
- Support the team in achieving growth objectives by identifying opportunities to expand client accounts.
- Licenses/Certifications: Active Life & Health (L&H) license required.
- Experience: 3-5 years of relevant experience in employee benefits account management.
- Technical Skills: Proficiency in Employee Navigator and EPIC software.
- Soft Skills: Strong interpersonal and communication skills, tech-savvy, detail-oriented, proactive, and a team player.
- Work Ethic: A commitment to honesty, integrity, and providing exceptional service to clients.
- Work Environment: Ability to work independently and manage time effectively in a hybrid work setting.