Assistant Vice President of Commercial Lines

Job Description

One of the leading brokerages in the industry is looking for a leader for their Commercial Lines division after a long tenured employee is retiring. P&C License and insurance industry experience is required.

POSITION: Assistant Vice President (Team Leader)

POSITION REPORTS TO: P&C Practice Leader

LOCATION: Nassau County, NY

Purpose: To drive a culture of success through efficient processes and teammate engagement with the technician team in order to provide quality customer service and meet retention goals.

Essential Duties And Responsibilities

• Establish, direct and monitor unit goals and objectives that are in alignment with the department strategy and in accordance with established policies and procedures.
• Regularly evaluate and identify short-term recruitment needs and strategies to retain top talent for the unit.
• Develop an onboarding curriculum for new teammates to ensure successful acclimation to the profit center and clear understanding of the defined processes and procedures.
• Identify areas of inefficiencies and develop ongoing training plans for technician teammates incorporating the use of internal and external resources.
• Supervise, train, and develop the capabilities of the team in a manner that enhances their professional development and the profit center’s level of service to clients.
• Review and prepare monthly analyses to measure teammates progress in achieving unit objectives.
• Ensure that systems, procedures, and insurance company regulations are adhered to.
• Promote collaboration between the unit and service department to deliver an exceptional customer experience and improve efficiencies and streamline processes.
• Maximize use of the agency management system and technology through regular training.
• Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
• Promote a commitment to achieve or exceed internal performance standards.
• Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.
• All other duties as assigned.
  
  

Competencies

• Resilience- Steps up to tackle tough assignments.
• Drives Results – Consistently achieve results through problem solving.
• Instills Trust– Gains the confidence & trust of others through honesty, integrity & authenticity.
• Customer Focused – Builds strong relationships and delivers customer centric solutions.
• Drives Engagement – Helps create a positive and engaging work environment.
• Cultivates Innovation – Creates new and better ways for internal processes.
• Attracts & Develops Talent – Refer top talent and set a positive example for potential new hires.
• Decision Quality – Make good and timely decisions that drive efficient workflows.
• Communicates Effectively – Delivers communications that convey a clear understanding of the unique needs of different audiences.
• Mentorship – Support the growth and development of others through teamwork and knowledge sharing.
  
  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Education, Experience And Knowledge

• Valid Property & Casualty Producers License.
• High School Diploma or equivalent.
• Knowledge of insurance coverages, contracts, and state regulations where business is conducted.
• Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher. Able to create, edit, and merge letters, spreadsheets, labels, etc.
• Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.)
• 7 years’ experience in the insurance industry, or a related field.
  
  

Preferred

• College Degree in a business-related field.
• Insurance Designation (CIC, CPCU).