What are the responsibilities and job description for the Front Desk Coordinator - The Joint Chiropractic (PACE Interests) - Plano position at The Joint Chiropractic?
Wellness Coordinator – The Joint Chiropractic (PACE Interests)
Caring and Connection at the Heart of Wellness: Join us at The Joint Chiropractic, on our mission to improve quality of life through routine and affordable chiropractic care.
At The Joint Chiropractic (PACE Interests), we believe that wellness begins with compassionate human connection. Our Wellness Coordinators are the welcoming heart of our clinics — helping every patient feel seen, supported, and valued on their path to better health.
We’re looking for relationship-driven, service-minded individuals who thrive on building trust, listening with empathy, and guiding patients toward care plans that truly make a difference.
If you meet our qualifications below and are passionate about caring for and connecting with our family of patients and doctors, we invite you to apply.
Position Overview
As a Wellness Coordinator, you are the first and lasting impression of the clinic. Your role is not just about operations — it’s about deeply caring for people. From your first “hello” to your final follow-up, you are creating a space of comfort, encouragement, and belonging.
This is an ideal role for someone who:
- Finds joy in getting to know and serve others
- Creates trusting relationships with people of diverse backgrounds, needs and personalities
- Relishes multi-tasking and achieving goals in a collaborative environment
Key Responsibilities
- Greet every patient with warmth, genuine interest, and a welcoming attitude
- Listen carefully to others building relationships easily remembering small details about people
- Can gently guide patients toward care plans that serve both their health and financial well-being
- Guide walk-ins and other leads with empathy, not pressure
- Help patients feel known — by remembering names, stories, and what matters to them
- Support the chiropractor in creating a seamless, high-trust experience
- Follow up with potential patients to continue caring conversations
- Maintain a peaceful, inviting environment where every patient feels at ease
- Manage phones, scheduling, and front desk tasks as part of a collaborative team
- Work with the clinic doctor(s) to grow the revenue of your specific clinic
- Collaborate with your clinic co-workers to analyze clinic performance reports and implement ideas for improvement
Ideal Candidate
We’re looking for someone who:
· Has at least a high school diploma or equivalent
· Has 2 years or more work experience preferably in office management, sales, wellness/health related field
· Communicates warmly and professionally
Pay: Starting at $15/hour plus performance-based bonuses
Schedule: 9:45 AM – 7:00 PM with a paid break (2:00–2:45 PM)
Full-time, on-site role
Benefits
- Free chiropractic care
- Health, dental, and vision insurance
- Paid time off
- 401(k)
- Flexible schedules
- Bonus opportunities
Our Culture:
At PACE Interests, we lead with heart. Our team thrives on trust, collaboration, and meaningful connection. We support each other, celebrate small victories, and put patient experience at the center of every decision.
We don’t just offer chiropractic care — we offer care, period.