Room Service Server Part Time

The Jefferson Hotel, a celebrated luxury property in Richmond, VA, is seeking professional and service-driven Room Service Attendants to join our In-Room Dining team. This role is responsible for delivering exceptional food and beverage service to guest rooms, as well as serving our traditional afternoon tea service on the mezzanine on Fridays and Saturdays. Candidates must exhibit a polished presentation, excellent communication skills, and a sharp eye for detail.

This position offers part-time opportunities, with AM shifts available from 6 AM – 2 PM and PM shifts varying between 2 PM – 1 AM. Scheduling is based on business needs and candidate availability.

Key Requirements

• Availability: Must be available to work any day of the week, including weekends and holidays.
• Presentation: Must maintain a professional, polished appearance at all times.
• Communication: Strong verbal communication skills and a guest-focused approach required.
• Detail-Oriented: Ability to maintain high standards of cleanliness, accuracy, and efficiency in a fast-paced environment.

Duties & Responsibilities

• Ensure proper setup and presentation of trays, carts, and in-room dining amenities.
• Accurately communicate guest orders to the kitchen and confirm special requests.
• Maintain cleanliness and organization of the room service area and pantries.
• Retrieve trays and carts from guest rooms in a timely manner.
• Respond to guest inquiries and requests with courtesy and efficiency.
• Handle guest feedback or concerns professionally, escalating when necessary.
• Assist with the execution and service of The Jefferson Hotel’s traditional tea service on the mezzanine.
• Uphold The Jefferson Hotel’s service standards at all times.

Qualifications

• Ability to lift, carry, and maneuver trays and carts with food and beverage items.
• Ability to stand and walk for extended periods and manage multiple tasks simultaneously.
• Able to deliver food and beverage orders to guest rooms promptly and professionally.
• Professional demeanor, reliability, and strong teamwork skills required.

Why Work Here

At The Jefferson Hotel, you’ll be part of a team dedicated to delivering gracious, personalized service in one of Richmond’s most iconic luxury environments. We pride ourselves on a supportive and respectful workplace where teamwork and attention to detail are valued. Team members enjoy opportunities for growth and development, along with competitive pay, employee meals, parking, and uniforms provided.