Laundry Supervisor

The Jefferson Hotel is seeking a meticulous and service-driven Laundry Supervisor to oversee the daily operations of the hotel’s laundry facility. This role is integral to maintaining the exceptional standards of presentation and quality synonymous with a luxury experience. The Laundry Supervisor will lead by example, combining hands-on execution with thoughtful leadership to ensure all linens, uniforms, and textiles are processed with precision, care, and efficiency.

Key Responsibilities

• Oversee all aspects of laundry operations, including washing, drying, pressing, and finishing of linens, uniforms, and terry
• Ensure timely and consistent delivery of linen to support guest rooms, dining outlets, spa, and public spaces
• Lead, coach, and develop the laundry team to uphold the highest standards of quality and productivity
• Maintain a pristine, organized, and safe working environment
• Partner with Housekeeping and other departments to anticipate and meet operational needs
• Monitor linen quality, proactively removing damaged or worn items from circulation
• Coordinate closely with Engineering to ensure proper maintenance and performance of equipment

Key Requirements

• Availability: Flexible schedule required, including evenings, weekends, and holidays, in alignment with business demands
• Experience: Minimum of 2–3 years of laundry experience in a hotel, resort, or similar environment required
• Leadership: Demonstrated ability to lead, train, and motivate a team in a service-driven environment
• Physical Capability: Ability to stand for extended periods, lift up to 50 lbs, and safely operate industrial laundry equipment
• Skills: Strong attention to detail, organization, and communication skills

Duties & Responsibilities

• Direct daily workflow and ensure appropriate staffing levels across all shifts
• Inspect linens to ensure they meet the hotel’s quality and presentation standards
• Operate and oversee commercial laundry equipment with a focus on safety and efficiency
• Maintain accurate records of linen inventory, supply usage, and equipment maintenance
• Manage inventory levels and ordering of supplies to support uninterrupted operations
• Provide training and ongoing development to team members, fostering a culture of accountability and excellence
• Uphold all safety, sanitation, and operational standards
• Support operations during peak periods through hands-on involvement as needed

Qualifications

• Proven experience in commercial laundry operations required
• Supervisory experience within hospitality or healthcare environments preferred
• Strong organizational and time management skills
• Ability to perform in a fast-paced, physically demanding environment
• Basic computer proficiency in tracking and reporting

Traits of a Successful Candidate

• Takes pride in delivering exceptional quality and consistency
• Leads with professionalism, accountability, and a hands-on approach
• Highly organized with strong attention to detail
• Dependable and adaptable in a dynamic environment
• Committed to teamwork and operational excellence

Why Work Here

At The Jefferson Hotel, excellence is found in every detail. As a Laundry Supervisor, you will play a vital role in upholding the standards that define one of Richmond’s most distinguished luxury properties. You will be part of a dedicated and collaborative team that values craftsmanship, consistency, and service, with opportunities to grow within a culture that is both supportive and performance-driven. Team members enjoy employee meals, complimentary parking, and the pride of contributing to a truly exceptional guest experience.