Coffee Shop Attendant

Do you enjoy the excitement that becomes a routine when serving fellow Hokies and fans? The Inn at Virginia Tech is seeking motivated, engaging individuals to join our restaurant as a Barista. Sucessful canidates must be available for early morning shifts and summer hours. This could be the perfect opportunity for you!

We have full- and part-time positions available. Full-time positions are eligible for benefits such as:

• Medical, Vision, and Dental Insurance to fit the needs of our employees
• Company Match 401K
• Paid Leave
• Pet Insurance for our furry friends
• Team Member Travel Discounts - We all need to get away sometime
• Great Employee Events and more

Please note: In this position, you will be required to work some weekends, holidays, and Hokie game days.

The Coffee Shop Attendant is responsible for preparing and serving coffee, teas, and other beverages, greeting each guest, and ensuring that guests are 100% satisfied.

Potential Career Paths:

F&B Supervisor F&B Manager Director of Food and Beverage-Director of Operations General Manager - VP of Food & Beverage

Key Duties & Responsibilities:

• Providing personalized service to all guests.
• Understands and abides by all safety protocols.
• Willingly embrace last-minute changes in direction and unexpected changes in operational plan.
• Performs other duties as assigned.
• Maintains positive guest relations at all times.
• Prepare food and beverages such as fresh fruit, coffee, and juices.
• Ability to utilize equipment used for drink and food making as necessary.
• Maintains knowledge of standard recipes (latte, cappuccino, macchiato, specialty drinks).
• Utilizing POS according to standards as necessary.
• Set out and arrange cold food such as rolls, muffins, and cereal for purchase.
• Set up and maintain the coffee shop service area and keep it clean and well presented.
• Maintains safety and sanitation requirements and storage procedures.
• Complete daily inventory of food, beverages, and supplies needed for each day.
• Order and/or purchase all necessary supplies.
• Ensure that all equipment is in working order and clean; rectify any deficiencies and report maintenance problems to the manager.
• Monitor and maintain the quality of all food and beverages and cleanliness of service lines.
• Restock food products and supplies as needed.
• Clear and clean tables as they are vacated throughout the shift.
• Remove trash and clean up spills immediately.
• Return unused food supplies to designated areas and store.
• Complete opening and closing side duties as assigned.
• Listen and respond to guests requests and complaints.
• Provide guests with information about local area, including giving directions.
• Report any equipment damages, safety hazards, maintenance problems and personnel problems to the Manager.

Requirements:

• Education/Experience: Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
• Certificates & Licenses: Food Handlers Certification (If applicable).