What are the responsibilities and job description for the Medical Receptionist (Bilingual Preferred) - Full Time position at The IMA Group?
Medical Receptionist (Bilingual Preferred) – Full-TimeAbout IMA
For more than three decades, The IMA Group has partnered with individuals and organizations during critical moments related to health and work. Our team plays a key role in delivering high-quality evaluations that support important decisions—while also contributing to broader clinical insights. We operate with a strong focus on consistency, respect, and operational excellence.Position Overview
We’re hiring a Medical Receptionist to manage front desk operations in a professional exam setting. This role centers on creating an efficient, welcoming experience for patients attending scheduled evaluations. Unlike traditional healthcare environments, this position does not involve ongoing care coordination or treatment follow-up.Key Responsibilities
For more than three decades, The IMA Group has partnered with individuals and organizations during critical moments related to health and work. Our team plays a key role in delivering high-quality evaluations that support important decisions—while also contributing to broader clinical insights. We operate with a strong focus on consistency, respect, and operational excellence.Position Overview
We’re hiring a Medical Receptionist to manage front desk operations in a professional exam setting. This role centers on creating an efficient, welcoming experience for patients attending scheduled evaluations. Unlike traditional healthcare environments, this position does not involve ongoing care coordination or treatment follow-up.Key Responsibilities
- Greet patients and oversee check-in/check-out processes
- Coordinate appointment scheduling and daily front desk workflow
- Respond to incoming calls and provide clear, timely assistance
- Enter and update patient information within electronic systems
- Help ensure exams run on schedule and office operations stay organized
- 1–3 years of experience in a receptionist or customer-facing role (medical setting a plus)
- Bilingual skills are a strong advantage
- Excellent interpersonal and organizational abilities
- Ability to manage multiple tasks in a fast-paced setting
- Proficiency with standard office technology and systems
- Predictable, structured environment (evaluation-based services only)
- No after-hours or on-call expectations
- Starting pay from $17/hour with full benefits package
- Medical, dental, vision, and 401(k) with employer contribution
- Paid time off and holidays
- Education support, including tuition reimbursement and student loan assistance
EEO
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.