What are the responsibilities and job description for the Account Specialist- Phoenix, AZ position at The IMA Group?
Description
Company Overview:
Orchard Medical Consulting, part of The IMA Group, provides high-quality medical assessments and case management services nationwide. We specialize in occupational health, disability evaluations, and healthcare assessments that support individuals and organizations.
Position Summary:
The IMA Group is seeking a detail-oriented Account Specialist to perform high-level quality reviews of client billing and reports. This role ensures all deliverables meet account guidelines, maintain accuracy, and reflect consistency across all client files.
Key Responsibilities:
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
Company Overview:
Orchard Medical Consulting, part of The IMA Group, provides high-quality medical assessments and case management services nationwide. We specialize in occupational health, disability evaluations, and healthcare assessments that support individuals and organizations.
Position Summary:
The IMA Group is seeking a detail-oriented Account Specialist to perform high-level quality reviews of client billing and reports. This role ensures all deliverables meet account guidelines, maintain accuracy, and reflect consistency across all client files.
Key Responsibilities:
- Conduct comprehensive reviews of billing and reports to verify accuracy, completeness, and compliance with account requirements.
- Ensure all billing aligns with completed activities and falls within account guidelines.
- Capture all nurse productivity and confirm proper documentation of communications and uploads.
- Verify that all report content is current, accurate, and formatted consistently across files.
- Confirm that medical and status updates are documented in the correct sections according to account specifications.
- Proactively identify and correct discrepancies to uphold IMA’s high standards of quality and client satisfaction.
- Strong attention to detail and organizational skills.
- Experience in billing review, account management, or administrative quality assurance preferred.
- Ability to interpret and apply account-specific guidelines.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent written and verbal communication skills.
- Competitive Compensation: Your skills and dedication are valued, reflected in a salary that acknowledges your expertise.
- Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages to ensure your well-being.
- Balanced Lifestyle: Enjoy paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
- Comprehensive Coverage: Benefit from LTD, STD, Flexible Spending Account, Company-paid Life Insurance, and ADD coverage.
- Continuous Learning: Seize our tuition reimbursement program to fuel your ongoing educational journey.
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
