What are the responsibilities and job description for the Rooms Division Manager position at The Hotel at Arundel Preserve?
GET TO KNOW HOTEL ARUNDEL:
The Hotel at Arundel Preserve is the premier independent hotel in the BWI\Hanover market close to Columbia, Baltimore, Annapolis and Washington DC. As an upscale property with two unique full-service restaurants an extensive fitness center and indoor pool along with 12,000 sq. ft. of meeting space, it is perfect for both business travelers, leisure guests and groups. We also host high-end weddings and corporate events and focus on delivering highly personalized service to all of our guests. As a part of Southern, we focus on providing the same experience to our team members through personal engagement, a comprehensive benefit program and unmatched training and growth opportunities. We are looking for high-energy, personally motivated leaders to help us make the Southern Difference both internally and for our guests and visitors.
WHAT WE ARE LOOKING FOR:
An exceptional individual with strong attention to detail and excellent energy to coordinate group and transient reservations activities to ensure outstanding, personalized service is delivered to all. The Rooms Division Manager will lead our Front Office, Housekeeping and Engineering teams to ensure the property is ready to welcome guests, inspires highly engaged service levels throughout and maintains strong financial controls while teaching and guiding team members. This leader will report to and directly assist the General Manager in fine-tuning our operations to maintain the hotel’s position as the preferred hotel in the marketplace.
WHAT’S REQUIRED FROM YOU:
- Very strong analytics and hotel operations knowledge
- xcellent computer skills including Excel
- Knowledge of property management systems including Opera
- Excellent written and verbal communication skills
- Strong financial skills – operations oriented
- Organized and detail oriented
- Excellent time management skills
- Excellent interpersonal skills
- Sound leadership and managerial skills
- Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
- Technical knowledgeable and competency or demonstrated very strong ability to learn new computer systems quickly including: Outlook, Word, Excel, iHotellier, Delphi FDC, Maestro, etc.
EDUCATION AND EXPERIENCE REQUIRED:
- Three (3) years demonstrated as a Rooms Division Manager or multi-department leader in a hospitality or food and beverage environment
- Minimum of five (5) years in the hospitality field [independent and\or luxury experience preferred]
- High School Diploma or equivalent required. [Associates] degree in relevant field preferred
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Salary : $51,600 - $65,300
