What are the responsibilities and job description for the Ticket Sales Representative position at The HEAT Group?
The Miami HEAT and Kaseya Center are seeking Ticket Sales Representatives to join our dynamic sales team and assist in driving sellouts of Kaseya Center! Ticket Sales Representatives will be responsible for generating revenue through the sale of season tickets, partial plan tickets, and group tickets. Ticket Sales Representatives will be responsible for prospecting new sales opportunities and building lasting relationships throughout the South Florida community. Interested in working in Sports and perfecting your personal sales process? Then this is the opportunity for you! Candidates will build loyalty and develop strong relationships with new and current clients. Representatives will work assigned Miami HEAT Home games and experience working in a live sports environment. Representatives will utilize telemarketing to generate new prospects for outside meetings management. Individuals will utilize LinkedIn to generate new leads and prospects. Work with the Senior Manager, Key Accounts, Training & Business Development, to establish monthly and annual goals for personal and professional development.
ESSENTIAL DUTIES AND RESPONSIBILITIES
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
- Ticket Sales Representatives will be responsible for generating new revenue through the sale of season tickets, partial season tickets, and group tickets.
- Prospecting for new leads throughout the South Florida community, utilizing various networking tools.
- Ideal candidates are eager to learn, grow, and thrive at independent work, while competing in a team environment.
- Ticket Sales Representatives will work at all Miami HEAT Home games and specific arena events to carry out duties related to ticket sales department initiatives.
- Utilize telemarketing, video conferencing, and in-person meetings to sell to customers.
- Ticket Sales Representatives will be subject to sales goals related to revenue and total tickets sold.
- Accurately record activity in the CRM database to log customer communication.
- Will need to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
Desired Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Associate’s degree (A. A.) or Bachelor’s degree required. Excellent communication skills. Bilingual in Spanish, Portuguese, or Haitian Creole is preferred, but is not required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP