Demo

Medical Secretary

THE HEART CENTER
Hyannis, MA Full Time
POSTED ON 10/14/2026
AVAILABLE BEFORE 2/10/2027

Overview

Join our dynamic healthcare team as a Medical Secretary, where your organizational skills and medical knowledge will be vital in providing exceptional administrative support to healthcare providers and patients alike. This role offers an energetic environment focused on efficiency, accuracy, and compassionate patient service. As a key member of the clinic staff, you will streamline daily operations, manage medical records, and facilitate effective communication across departments, ensuring a smooth patient experience from appointment scheduling to documentation review. We are a busy cardiology office.

Responsibilities

  • Manage patient scheduling using EMR (Electronic Medical Records) systems such as Epic and Next Gen to optimize clinic flow and reduce wait times.
  • Handle incoming calls with professional phone etiquette, providing excellent customer service and directing inquiries appropriately.
  • Prepare and review medical documentation, including care plans, clinical notes, and billing information, ensuring compliance with HIPAA and clinical confidentiality policies.
  • Maintain accurate electronic health records (EHR systems), including data entry of CPT (Current Procedural Terminology) codes, ICD-9/10 codes for diagnoses, and procedural documentation.
  • Support front desk operations by filing medical records, managing appointment reminders, and performing clerical tasks such as typing reports and 10-key data entry.
  • Collaborate with clinical staff to review documentation for completeness and accuracy while adhering to health information management standards.

Experience

  • Proven experience working in a medical office or clinical setting with a strong understanding of medical terminology and healthcare workflows.
  • Demonstrated proficiency with EMR/EHR systems such as Epic, and Next Gen; experience with electronic health records management is highly preferred.
  • Strong computer skills including Microsoft Office Suite (Word, Excel) for documentation and reporting tasks.
  • Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are advantageous but not required.
  • Experience in medical billing or collections along with understanding of health insurance policies and HIPAA compliance standards.

This position is an excellent opportunity for motivated individuals eager to contribute to a compassionate healthcare environment while developing their administrative expertise within the medical field. We welcome applicants who are detail-oriented team players committed to maintaining high standards of clinical confidentiality and patient service excellence.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid sick time
  • Paid time off
  • Retirement plan

Work Location: In person

Salary : $20

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