Secretary/Receptionist

Company Overview
Don Jestings & Sons, LLC is a family-owned business specializing in HVAC , refrigeration, electrical services, and related maintenance solutions. We are committed to providing reliable and professional service to our clients across various sectors, ensuring comfort and efficiency in every project.

Job Overview
We are seeking a dynamic and organized Secretary/Receptionist to join our team. This vital role involves managing front desk operations, providing exceptional customer support, and supporting office management activities. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills to ensure smooth daily operations.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression for everyone entering the office
• Answer multi-line phone systems promptly and professionally, using proper phone etiquette
• Manage appointment scheduling and calendar organization for staff and service appointments
• Perform clerical tasks such as data entry, word processing, and maintain filing of office records
• Assist with office duties including Accounts Payable, Accounts Receivable, reconciling multiple bank accounts, preparing documents for audits and year end, as well as processing payroll
• Provide customer support by addressing inquiries via phone or email efficiently and courteously
• Support administrative functions such as typing correspondence, preparing reports, and handling mail
• Take all work requests for the technicians, arrange appointments when necessary and assign jobs to the appropriate technician
• File permits for jobs that require them and arrange appointments with inspectors
• Run office errands to banks and to pick up supplies

Qualifications

• Proven office management and administrative experience in a professional setting for 3 years
• Proficiency in Microsoft Office Suite (Word & Excel) and general computer literacy
• Strong organizational skills with the ability to multitask and prioritize tasks efficiently
• Excellent phone reception skills with knowledge of multi-line phone systems and phone etiquette
• Previous office experience with clerical duties such as typing, filing, and calendar management
• Exceptional customer service skills with a friendly demeanor and professional communication style
• Ability to handle confidential information discreetly and maintain a high level of accuracy in all tasks

Join us to be a key part of a dedicated team that values professionalism and outstanding customer service. This position offers an opportunity to develop your administrative skills while supporting a reputable company committed to excellence and it's customers.

Pay: $25.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off

Experience:

• Administrative: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Middletown, RI 02842 (Required)

Work Location: In person

Salary : $25 - $30