What are the responsibilities and job description for the Veterans Case Manager position at The Healing Place?
POSITION SUMMARY
The Veteran’s Case Manager is responsible for assessing the needs of the veterans, designing a case management plan, and coordinating all activities related to services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential functions include but are not limited to the following:
- Assessed veterans for service needs
- Develops and monitors an individualized case management plan based on the needs of the client
- Maintains proper documentation in client files
- Maintains an up-to-date roster of current clients
- Attends staff meetings as scheduled
- Works with VA liaison on veteran service eligibility, housing, and goal progress
- Works with Coalition for the Homeless to enroll clients in housing programs and/or monitor progress in housing
- Conducts twice weekly and random room checks to ensure cleanliness and proper condition for move in/out.
- Connects veterans with community and employment resources
- Develops and maintains relationships with veteran community providers
- Serves as liaison for clients involved in other systems such as legal and criminal justice
- Coordinates with other THP departments as needed
- Participates in all VA case conferences and technical calls
- Teaches psychoeducation classes
- Provides crisis intervention as needed
QUALIFICATIONS / REQUIREMENTS
- High School Diploma or equivalent required
- Case Management experience required
- Valid Driver’s License
- Ability to work a flexible schedule
- Strong organization and time-management skills
- Must be proficient in basic computer skills, including working with Microsoft products such as Excel, Word, and Outlook
- Experience working with electronic health records
