What are the responsibilities and job description for the Sales Manager position at The Harborview Hotel?
S&L Hospitality is currently accepting resumes for a Hotel Sales Manager.
The Sales Manager is responsible for developing and executing sales strategies, handling RFPs and third-party leads, managing group and event bookings, and ensuring exceptional client satisfaction from inquiry through post-event follow-up. Ideal candidates have the ability to work with a team and under little supervision, the availability to meet the demands of the position (which may include evenings and occasional weekends or holidays), exceptional communication skills, are detail orientated and the ability to remain calm and professional.
Responsibilities may include but are not limited to:Respond promptly to all RFPs, third-party leads, and phone inquiries.
Conduct outside sales calls, cold calls, and client visits three days weekly.
Develop business from corporate, government, association, social, and SMERF segments (including sports and religious groups).
Manage group room blocks, meeting events, contracts, and billing details.
Attend weekly BEO/resume meetings and ensure flawless event execution.
Maintain and grow LNR (Locally Negotiated Rate) and extended-stay business.
Submit weekly and monthly sales reports and participate in sales meetings.
Collaborate with the General Manager and S&L Hospitality Corporate Sales Team on strategies and performance goals.
Maintain an active presence in the community through chamber events, tourism bureaus, and tradeshows.
Support social media marketing and promotional initiatives with S&L Hospitality’s marketing team.
Occasionally assist at the front desk to stay engaged with guest interactions and business demand.
2–3 years of hotel sales experience preferred (limited or full-service).
Strong understanding of corporate, government, and group markets.
Proficiency in hotel systems and third-party platforms.
Excellent communication, organization, and presentation skills.
Self-motivated, community-oriented, and goal-driven with a proactive sales mindset.
Ability to sit or stand for extended periods and walk throughout the property.
Occasionally lift or carry up to 25 lbs (sales materials, event supplies, etc.).
Flexible to work evenings, weekends, or holidays based on business needs.
Local travel required for sales calls, community involvement, and tradeshows.
Professional appearance and demeanor consistent with brand standards.
This position is such to successful completion of a background check as it relates to the responsibilities of the role and safety of our guests and team.
At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team!
Benefits as such:
For all team members:
- Eligibility to enroll in the 401(k) after 6 months of service with company match.
- Paid Time Off
- Holiday Pay
- Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. View our website for more information on our locations.
- Travel discounts available through properties within our current portfolio. View our website for more information about our brands and independent locations.
For regular full time team members/leadership team:
- We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.