Receptionist

Welcome with Warmth. Support with Purpose. Create a Legacy.

At Legacy Senior Living, the first impression matters — and you’re the face of our community. As a Receptionist, you’ll set the tone of hospitality and care that defines every resident’s and visitor’s experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests.

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Your Mission as Receptionist

You’re more than a greeter—you’re a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team.

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What You’ll Do

Communication & Customer Service

• Greet all visitors warmly and professionally, making them feel welcome and comfortable

• Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly

• Handle appointment scheduling and coordination for residents and staff

• Provide friendly assistance and answer questions from families, vendors, and guests

Administrative & Operational Support

• Maintain a clean, organized, and welcoming reception and lobby area

• Manage incoming and outgoing mail and packages, including FedEx shipments

• Maintain inventory of office and break room supplies, ordering as needed

• Support the Business Office Manager with clerical duties including accounts payable assistance

• Transport residents to and from doctor’s appointments safely and on schedule

• Assist with multi-tasking demands in a high-volume environment

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Who You Are

• A naturally warm and cheerful communicator with strong customer service skills

• Well-organized, dependable, and able to manage multiple tasks efficiently

• Proficient in Microsoft Word, Excel, Outlook, and other standard office software

• Possess a valid driver’s license and clean driving record

• Comfortable handling sensitive information with professionalism and discretion

• High school diploma or equivalent required; additional office training a plus

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Why Legacy?

Joining Legacy means working in a supportive environment that values your role in creating a home-like atmosphere. You’ll enjoy:

• Competitive pay and consistent scheduling

• Comprehensive benefits including medical, dental, vision, and life insurance

• PTO and paid holidays

• Opportunities for growth and continued learning

• A team-oriented culture built on respect, servant leadership, and community

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Be the Welcome Everyone Remembers. Join Legacy Senior Living.

If you’re ready to be the friendly face and steady voice that connects our community, apply today and start making a difference every day.

Qualifications

• Excellent customer service skills
• Good organizational and time management skills
• Good problem-solving skills
• Mature, cheerful personality
• Desire to work with senior adults
• Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled.

Knowledge Requirements

• Must have minimum high school degree. (Prefer 2-4-year college degree)
• Professional communication skills
• Telephone etiquette and customer service
• Any additional required training

The Concierge is an open area, front desk position that is a greeter to all visitors and a resource for residents and families. Duties include handling specific resident services, providing support to management and other departments and includes the following duties:

• Extend a prompt, warm and inviting welcome to all visitors.
• Answer calls in a friendly and professional manner.
• Maintain a clean and neat reception area making a good first impression.
• Seek administrative support as needed.
• Perform multiple tasks simultaneously in a fast-paced, high-volume environment.