Host/Hostess

Be Part of the All-New Sunliner Diner in Orange Beach!
Are you ready to bring your energy and enthusiasm to a fun, fast-paced, retro-inspired diner that guests can’t stop talking about?

Sunliner Diner is now hiring friendly, upbeat, and service-minded individuals to join our Orange Beach team. Here, you’ll find a workplace where positivity, support, and teamwork are always on the menu.

Position Summary:

The Host/Hostess is the first point of contact for guests and plays a key role in creating a positive first impression. This position is responsible for warmly welcoming guests, managing waitlists and reservations, and ensuring an organized seating flow to support efficient service.

Key Responsibilities:

• Greet guests warmly and sincerely as they arrive.
• Manage the seating chart and waitlist to optimize table turnover and guest satisfaction.
• Take reservations over the phone or in person using a reservation system (if applicable).
• Keep track of which tables are cleaned and available for new guests.
• Make sure there are complete place settings for each guest.
• Move tables together to accommodate larger parties.
• Make special arrangements for children or disabled individuals.
• Escort guests to their tables, provide menus, and inform them of their server.
• Answer questions regarding wait times and restaurant services.
• Maintain cleanliness and organization of the host stand, entrance, and lobby area.
• Communicate effectively with servers, bussers, and management regarding table availability and guest needs.
• Handle guest concerns or complaints with professionalism and promptly notify management when necessary.
• Thank guests as they leave and invite them to return.
• Performs other duties as assigned.

Qualifications:

• Previous experience as a host or in customer service is a plus.
• Excellent communication and interpersonal skills.
• Friendly, welcoming, and professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.
• Must be reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods (6–8 hours).
• Ability to lift up to 50 lbs occasionally.
• Frequent reaching, bending, and light cleaning as needed.
• Must work a flexible schedule including nights, weekends and holidays.