Appraiser

An Appraiser at Hamilton plays the important role of evaluating loose stones, jewelry, and watches for both internal needs and external clients. The Appraiser is primarily responsible for assessing fine jewelry and timepieces to verify authenticity, including all stones, metals, markings, applicable certificates and packaging, and documenting pertinent authentication details and condition of the items. Hamilton’s Appraiser also has the opportunity to come to work every day in an exciting, fast-paced luxury environment.

Position Responsibilities:
• Attend to all internal and external appraisal needs of the company, including grading of gemstones, diamonds, jewelry, and timepieces, writing detailed appraisal descriptions that meet professional, legal, and company requirements and ensuring they are in accordance with GIA, FGA, AGS, and industry standards.
• Record and complete certificate of sales for new client purchases.
• Assist in entering of detailed product descriptions for stock items in all locations to ensure appropriate information is available to associates and for completion of future sales certificates.
• Determine pricing, replacement value (wholesale and retail), or liquidation value for appraised items.
• Maintain, or inform the appropriate parties to maintain, equipment and programs needed to perform all tasks described above.
• Contributing to store meetings and informational sessions.
• Provide an exceptional Hamilton experience to all clients, assisting with client needs in a prompt and courteous manner.
• Meet or exceed established productivity goals.

Essential Skills and Experience:
• Certified Gemologist Appraiser (AGS) and/or formal training from ISA or ASA 

•  Compliant with USPAP

• Previous experience in high-end jewelry industry or luxury environment
• Minimum of 5 years of experience in jewelry appraisals: extensive knowledge of diamonds, colored stones, and finished jewelry
• Ability to build relationships and rapport with customers in a face-to-face environment, over the phone, and via email
• Ability to work as part of a larger store team to create the best possible experience for both clients and coworkers
• Willingness to represent our brand and our core values in our community
• Proficiency with various industry-specific and non-specific computer programs, or ability to easily learn programs and systems

Physical Requirements: The employee must be able to read, write, walk, climb stairs, stand, sit, reach, and use hands and fingers to handle objects and tools. Occasional lifting and/or moving of up to 25 pounds may be required. The position requires close, distance, color, peripheral, and depth vision, along with the ability to adjust focus.

Work environment: While performing the duties of this job, the employee may work non-traditional business hours including nights, weekends, some holidays, and peak sales periods.