Peer Support Specialist

Are you passionate about helping others navigate life’s challenges? Join a compassionate and mission-driven team where your lived experience is your greatest strength. At The Guidance Center, we believe in the power of connection, understanding, and hope—and we are looking for a Peer Support Specialist who embodies all three. If you are ready to turn your experience into empowerment and help others find hope, we’d love to meet you. Join our team today!

· Competitive pay and benefits package, including medical, dental and vision

· Paid time off

· Double pay for worked designated holiday hours

· 401K retirement options with company match

· Tuition reimbursement

· Specialized training in crisis intervention, de-escalation techniques, and behavioral health safety protocols

· A team that feels like family-work alongside compassionate professionals who are dedicated to making a difference

· Opportunity to grow-if you are interested in the behavioral health field, gain the experience you need to advance in multiple fields

· Fun at work-engage in regularcelebrations and team building opportunities

If you are passionate about helping others and eager to make a real impact in someone’s life, we want to hear from you. Join us at The Guidance Center and be part of a team you will be proud to work with.

POSITION SUMMARY

Assist adults with a mental illness and/or with a substance use condition to access needed treatment and services. Incorporate lived experience, knowledge of recovery principles and a trauma-informed, member-centered approach.

POSITION DUTIES

- Plan, conduct, and facilitate support groups, within program guidelines using established curricula and educational materials.

- Provide or assist in accessing services specified in the member service plans.

- Work individually with members and assist them in achieving the goals established in their Service Plans.

- Complete concurrent/collaborative documentation, including progress notes, screening notes, staffing notes and group notes.

- Participate in Adult Recovery Team Meetings and other clinical staffing in order to coordinate care with care managers and other clinical staff.

- Accompany clinical staff on home or community visits to members to provide outreach and/or wellness checks.

- Assist with coordinating care between clinical departments.

- Conduct member drug and/or alcohol screenings.

- Transport members to various activities, meetings or programs in support of treatment plan goals.

- Participate in agency job interviews for open positions.

- Performs other duties as assigned.

GENERAL EXPECTATIONS

- Provide high quality customer service to internal and external customers.

- Must work well under pressure, meeting multiple and sometimes conflicting deadlines.

- Demonstrate cooperative behavior with colleagues and supervisors.

- Participate in Quality Improvement and Performance Improvement Processes of the agency.

- Complete all TGC required trainings on time.

- Maintains a high level of professionalism while performing job functions.

- Demonstrate flexibility and a willingness to learn.

- This position is 100% onsite/TGC campus, in the state of Arizona.

EDUCATION/EXPERIENCE

Required:

- High school diploma or high school equivalency diploma.

- Previous or current involvement in behavioral health as a recipient of services.

- Minimum one year in recovery.

- Ability to complete Peer Support Certification within 180 days of hire (if not already certified).

- Current driver’s license and able to pass MVR screening.

- Possess skills in computer usage, active listening, reading comprehension, time management, customer service, speaking, monitoring, writing and learning strategies.

- Knowledge of community resources.

- Ability to cope with emotional demands as they arise and be able to secure appropriate support and help.

- Ability to remain calm when required to do several jobs at one time.

- Must be able to obtain and maintain an Arizona Level One Fingerprint Clearance Card.

- 21 years of age or older.

ACCOMMODATIONS

TGC will provide reasonable accommodations for individuals with disabilities unless it would cause undue hardship. We define reasonable accommodation as any change in the work environment or in the way a job is performed that enables a person with a disability to enjoy equal employment opportunities. We will make a good-faith effort to list any special requirements in our job descriptions.

The physical demands of this position warrant:

- Sedentary Work: Occasionally lifting 10 pounds or less, sitting most of the time and may involve walking or standing for brief periods of time.

Job Type: Full-time

Pay: $18.35 per hour

Benefits:

• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• Flagstaff, AZ 86004 (Required)

Ability to Relocate:

• Flagstaff, AZ 86004: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $18