Quality Engineer

Company Description

The Griff Network, with over forty years of experience, provides innovative material solutions to a wide range of industries including Food, Medical, Automotive, Solar, Credit Card, Graphic and POP, Building and Construction, Tape and Label, among others. The company operates five material facilities globally, offering extensive capabilities such as extrusion, lamination, metallization, coating, packaging, and converting. The Griff Network is dedicated to customer satisfaction through quality products and expert services, continually developing new patented products to meet evolving needs.

Position Summary

The Quality Engineer is responsible for supporting product quality, process compliance, quality systems, bill of materials accuracy, and continuous improvement across The Griff Network’s hot melt, coating, slitting, sheeting, and converting operations.

This role works closely with production, operations, engineering, maintenance, customer service, sales, purchasing, suppliers, and leadership to ensure products meet internal standards, customer specifications, accurate BOM requirements, ISO 9001:2015 requirements, and applicable regulatory or customer-specific requirements.

A key part of this role includes creating, reviewing, maintaining, and owning bills of materials within the company’s ERP and quality systems to support accurate production, costing, material usage, inventory control, quality standards, customer specifications, and product compliance.

The Quality Engineer will develop and maintain quality controls, support new product and process validation, lead root cause and corrective action activities, monitor quality performance data, support audit readiness, oversee inspection and lab testing requirements, maintain accurate product documentation, and maintain strong visibility on the production floor.

Key Responsibilities:

• Own and support product quality and compliance across hot melt coating, coating, slitting, sheeting, converting, laminating, extrusion, packaging, and related manufacturing processes.
• Create, review, maintain, and own bills of materials to ensure accurate product structures, raw material requirements, component usage, specifications, revisions, production expectations, costing support, inventory accuracy, quality standards, and customer requirements.
• Partner with production, purchasing, customer service, sales, quality, engineering, operations, and leadership to ensure BOMs accurately reflect material usage, process steps, product specifications, quality requirements, manufacturing capabilities, and ERP system requirements.
• Support BOM setup and updates for new products, product changes, process changes, material substitutions, production trials, quality improvements, customer requirement changes, and specification revisions.
• Develop, maintain, and improve Control Plans, inspection standards, in-process checks, SPC tracking, and process quality requirements for coating, slitting, sheeting, and converting lines.
• Lead and support new product and process quality activities, including PPAP, FMEA, validation, first article inspections, trial documentation, BOM reviews, and process change reviews.
• Investigate customer complaints, internal non-conformances, product defects, scrap drivers, BOM-related issues, process concerns, and quality trends.
• Lead and support root cause analysis, corrective actions, and preventive actions using tools such as 5 Why, Fishbone, 8D, FMEA, and other structured problem-solving methods.
• Support ISO 9001:2015 QMS requirements, customer specifications, document control, quality procedures, audit readiness, internal audits, customer audits, and compliance expectations.
• Support supplier quality activities, including raw material qualification, toll coater qualification, supplier corrective action requests, supplier performance tracking, and supplier audits.
• Monitor and report quality KPIs, including customer PPM, internal scrap percentage, RMA trends, cost of quality, audit findings, defect trends, BOM accuracy concerns, and CAPA on-time closure.
• Oversee and support lab testing requirements, including peel, shear, coat weight, caliper, product verification, inspection methods, testing consistency, gage R&R, and calibration requirements.
• Work closely with production teams to troubleshoot real-time quality concerns, including web breaks, coating defects, adhesive issues, slitting defects, sheeting concerns, dimensional issues, roll defects, material usage concerns, and other process-related quality risks.
• Create, review, and improve SOPs, work instructions, inspection plans, quality forms, process maps, testing procedures, BOM documentation, and operator training documentation.

Qualifications:

• 2 to 4 years of experience in quality engineering, quality assurance, manufacturing engineering, process engineering, or a related technical quality role within a manufacturing environment preferred.
• Experience creating, reviewing, maintaining, or owning bills of materials within a manufacturing environment strongly preferred.
• Experience working with ERP systems to support BOM setup, material usage, inventory accuracy, production requirements, costing support, product documentation, or specification control preferred.
• Experience in hot melt, coating, slitting, sheeting, converting, flexible packaging, paper, film, foil, adhesives, extrusion, laminating, roll goods, or related industrial manufacturing environments strongly preferred.
• Bachelor’s degree in Engineering, Materials Science, Chemistry, Manufacturing, Industrial Technology, Quality, or a related technical field preferred.
• Equivalent manufacturing quality experience, technical training, or quality certifications may be considered.
• Strong understanding of quality systems, customer specifications, product compliance, process control, documentation control, BOM accuracy, and ISO 9001 requirements.
• Experience with Control Plans, SPC, PPAP, FMEA, validation, first article inspection, process capability, gage R&R, calibration, and inspection planning preferred.
• Experience with root cause analysis, corrective actions, preventive actions, customer complaints, non-conformance reporting, internal audits, supplier quality, and continuous improvement activities.
• Knowledge of web handling, adhesives, coating processes, film and paper substrates, roll goods quality control, slitting, sheeting, and converting processes preferred.
• Ability to analyze quality data, production trends, scrap, rework, defects, RMAs, cost of quality, BOM accuracy, material usage, and process performance to identify improvement opportunities.
• Experience creating, reviewing, or improving SOPs, work instructions, forms, inspection standards, BOM documentation, quality procedures, and training materials.
• Ability to read and interpret customer specifications, technical documents, BOMs, product structures, quality standards, procedures, regulatory requirements, and production requirements.
• Strong communication, problem-solving, data analysis, and collaboration skills with the ability to work effectively across production, operations, quality, purchasing, customer service, suppliers, and leadership teams.
• Results-oriented, calm under pressure, detail-oriented, and able to support real-time troubleshooting in a hands-on production environment.

What We Offer:

• Competitive salary and benefits package
• Opportunity for professional growth and advancement
• Supportive and collaborative team environment
• Exposure to quality systems, manufacturing processes, customer requirements, and continuous improvement initiatives

Physical Requirements

While performing the duties of this position, the employee is regularly required to sit, stand, walk, communicate, and use hands and fingers to operate a computer, measuring tools, inspection equipment, and other quality-related equipment. This role requires regular time in office, manufacturing, production, and warehouse environments to observe processes, inspect materials, participate in audits, and support quality investigations.

The employee may stand or walk for extended periods, occasionally bend, reach, climb stairs, crouch, and access production or warehouse areas. The employee must occasionally lift and/or move materials, product samples, inspection tools, or quality-related items up to 50 pounds.

Equal Employment Opportunity Statement

The Griff Network is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.