What are the responsibilities and job description for the Front Desk Associate position at The Greens Golf Lounge?
Job Description
The Greens Golf Lounge is looking for a friendly, reliable, and customer-focused Front Desk Associate to join our team. The Front Desk Associate is the first point of contact for our customers and plays an important role in creating a welcoming and enjoyable experience for everyone who walks through our doors.
This position is a great fit for someone who enjoys working with people, is willing to learn and is comfortable working in a customer-facing environment. Candidates must have a solid understanding of golf, including basic rules, terminology, and gameplay.
Qualifications
- Friendly, outgoing, and comfortable interacting with customers
- Reliable and responsible
- Comfortable using computers, booking systems, and point-of-sale systems
- Able to multitask and stay organized during busy periods
- Able to work independently and take initiative
- Must be available to work weekends
- Interested in golf
- 21 or older
Responsibilities
- Greet customers and provide a welcoming experience
- Manage reservations, cancellations, and schedule changes
- Explain simulator features, facility rules, pricing, and current promotions
- Troubleshoot minor simulator issues
- Process payments and handle customer transactions accurately
- Help keep the facility clean, organized, and presentable
- Assist with leagues, lessons, and other events taking place at the facility
- Restock supplies and assist with general opening and closing duties
- Perform other duties as needed to help keep the facility running smoothly such as occasionally taking photo content if asked
Pay: From $15.92 per hour
Expected hours: 16.0 – 20.0 per week
Work Location: In person
Salary : $16