What are the responsibilities and job description for the Front Desk Associate position at Sparta Athletic Campus?
Job Summary
We are seeking an experienced and friendly Front Desk Associate to be the welcoming face of our Athletic Club. In this vital role, you will handle front desk operations and provide exceptional customer service.
***PRIOR EXPERIENCE IN SALES/ACCOUNTING/CUSTOMER SERVICE REQUIRED***
***POSITION IS FOR NIGHT & WEEKEND SHIFTS ONLY***
Duties
- Greet visitors and clients warmly, ensuring they feel valued and attended to promptly.
- Answer multi-line phone systems efficiently, handling calls accurately and professionally using proper phone etiquette.
- Handle appointment scheduling, calendar management, and membership sales for our Tennis Club, Fitness Center and Pilates Reformer Studio using our CRM system.
- Process and record payments for goods and services using our CRM system.
- Assist with maintaining a clean and organized front desk area.
- Assist with maintaining a clean and organized facility.
Skills
- Strong computer literacy skills
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Exceptional customer service skills coupled with professional phone etiquette.
- Familiarity with office management tools such as calendar management software and filing systems.
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18