What are the responsibilities and job description for the Receptionist - PD7.5 position at The GreenFields Continuing Care Community?
Shift: Sundays, 1:30pm - 7:00pm, with flexibility to pick up shifts when needed
Employees are an important part of life at The GreenFields! Not only do they help our residents to achieve their goals, but they also help them to maintain an optimal quality of life. We're looking for caring, compassionate employees to join our team and to help us fulfill our mission to deliver the area's BEST senior care!
Position Summary:
The Receptionist is often the first friendly face and voice for residents, families, visitors, and vendors here at GreenFields. This role focuses on creating a welcoming, supportive, and respectful environment by greeting guests with kindness, offering assistance and guidance, and responding to questions with care and professionalism. While managing front desk and administrative tasks, the receptionist helps foster a sense of comfort and trust, supports clear communication throughout the facility, and contributes to a safe and positive experience for everyone who enters.
We strive to be an employer of choice:
- Competitive wages, pay based on experience
- Paid Weekly
- Referral Bonus Plan & other types of Incentives
- Paid Holidays, Vacation, Sick Time, based on FT/PT status
- Tuition Reimbursement
- Medical, Dental, Vision, Life Insurance, 401K with employer match
- Premier Third Party Child Daycare Onsite
- Free Access to Employee Wellness Center/Gym
- Uniform Allowance
- Free Parking
- Eligibility for certain benefits aligns with employment status
Key Responsibilities:
- Operate the paging and telephone systems in a professional and courteous manner.
- Greet visitors and provide directions and information to residents, family members, guests, vendors, sales representatives, and private duty aides.
- Monitor and track all visitors entering and exiting the facility, ensuring proper sign-in and sign-out procedures are followed.
- Oversee use of the copy machine, ensure adequate supplies are stocked, and contact maintenance as needed for repairs or service.
- Operate computer systems and office equipment as required to support daily operations.
- Perform clerical and administrative duties as assigned, in accordance with the Receptionist Policy and Procedure Manual.
- Foster and maintain an atmosphere of warmth, professionalism, and positive engagement throughout the facility.
- Maintain a clean, safe, and organized work area; promptly report safety concerns or hazards.
- Adhere at all times to the facility’s dress code policy.
- Comply with all time and attendance policies.
Key Requirements Other:
- Must be able to read, write, speak, and understand the English language.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to deal tactfully with staff, residents, family members visitors, government agencies/staff, and the general public.
- Must have patience, tact a cheerful disposition and enthusiasm, as well as the willingness to handle challenging residents/associates.
- Must be able to communicate with the staff, and other department supervisors.
- Maintains a rapport with the residents and their families.
- Must not pose a direct threat to the health or safety of other individuals in the workplace.
- Must attend and participate in continuing educational programs.
Qualifications:
- Must have excellent typing skills
- Must possess excellent communication and clerical skills.
- Possess the ability to deal tactfully with various personalities and exhibit maturity and professionalism.
Physical and Sensory Requirements:
Must be able to move intermittently throughout the work day.
Must be able to cope with the mental and emotional stress of the position.
Must meet the general health requirements set forth by the policies of this facility.
If you feel like you're a great candidate for our Receptionist position, please apply today!
EOE Statement
We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
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