What are the responsibilities and job description for the Front Desk Receptionist position at The Greenery?
We are a patient-focused medical marijuana dispensary committed to providing compassionate care and high-quality service in a professional, compliant environment. As the first point of contact, our receptionist plays a vital role in ensuring patients feel welcomed, informed, and supported.
Position Summary
The Dispensary Receptionist is responsible for greeting and assisting patients, managing the flow of patients and visitors, and providing administrative and compliance support. This position requires excellent customer service skills, attention to detail, and a strong understanding of state regulations governing medical marijuana dispensaries.
Requirements
- The applicant must be at least 21 years of age.
- The applicant will be required to obtain an in-state criminal background check through the Arkansas State Police and must also provide fingerprints to the Arkansas State Police for submission to the Federal Bureau of Investigation (FBI) for a review of the applicant’s criminal history, if any
Key Responsibilities
- Patient Intake & Verification: Greet patients and visitors warmly, verify identification and medical cards in accordance with state regulations.
- Customer Service: Answer phone calls, respond to inquiries, and provide patients with general information about dispensary services.
- Administrative Support: Create and update patient profiles, maintain accurate logs and reports, and assist with patient chart management.
- Compliance: Follow all state and local laws, regulations, and company protocols regarding medical marijuana.
- Product Knowledge: Provide patients with basic product information to help guide their selections.
Qualifications
- Prior customer service or front desk/receptionist experience preferred.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive patient information.
- Knowledge of state medical marijuana laws and dispensary operations is a plus (training provided).
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
Salary : $17