What are the responsibilities and job description for the Host/Cashier position at The Green Olive Restaurant 2?
Job Summary
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a seamless dining experience. You will handle guest inquiries, manage reservations, and process transactions while providing exceptional customer service.
Responsibilities
- Greet guests warmly as they enter the establishment and guide them to their tables.
- Manage reservations and seating arrangements to optimize flow and guest satisfaction.
- Operate the POS system accurately to process orders and payments.
- Assist guests with menu selections and provide information about daily specials.
- Maintain cleanliness and organization of the front-of-house area.
- Handle phone inquiries with professionalism, providing information about the restaurant's offerings and services.
- Collaborate with kitchen staff and servers to ensure timely service and guest satisfaction.
- Address any guest concerns or complaints promptly and courteously, ensuring a positive dining experience.
Requirements
- Previous experience in a restaurant or food service environment is preferred.
- Strong communication skills with the ability to engage effectively with guests and team members.
- Familiarity with POS systems; experience with Aloha POS is a plus.
- Excellent customer service skills, demonstrating a commitment to guest satisfaction.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Basic knowledge of food service operations and hotel hospitality standards is beneficial.
- A positive attitude, willingness to help others, and ability to work as part of a team are essential for success in this role.
Join us in delivering outstanding guest experiences while growing your skills in the hospitality industry!
Job Types: Full-time, Part-time
Pay: $15.47 - $15.86 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $16