Bellperson PT

We are looking for welcoming, attentive, and energetic individuals who will make that first connection with our guests. Bell Service Attendants familiarize our guests with accommodations and room offerings, transports luggage to their rooms, valet parking, and anticipates any guests’ needs. This is both a fun and fast paced opportunity that allows you to make great tips and lasting relationships. Starting Wage at $8.65 plus tips.

Responsibilities: 

• Open the front door for guests, assisting with directions that best align with their visit.
• Greet and escort arriving and departing guests to and from their accommodations in a prompt, friendly, and informative manner.
• Organize, store, retrieve, and transport guest luggage with care. Assist with loading and unloading guest vehicles.
• Carefully inspect, record, and drive valet vehicles to and from the designated valet parking areas, including noting any pre-existing damage before moving the vehicle.
• Inspect guest rooms and acquaint guests with room features and amenities of the hotel.
• Respond to guest inquiries in a timely, friendly, and efficient manner.
• Assist with room moves, special deliveries, dry cleaning delivery, and package/delivery receiving as needed.
• Provide accurate directions, maps, brochures, and local area information.
• Maintain thorough knowledge of hotel services, amenities, hours of operation, local attractions, and special events to proactively anticipate and fulfill guest needs.
• Verbally pass along all appropriate information to the Guest Services Manager/Bell Captains regarding any relevant feedback from guests or other departments.
• Communicate and coordinate with Front Office, Housekeeping, and other departments to ensure seamless guest arrivals and departures.
• Coordinate the traffic of vehicles in front of the hotel (guests' cars, limousines, taxis, rideshares, minivans, and buses).
• Responsible for always maintaining a clean and tidy work area, including the lobby, bell closet, and hotel entrance area.
• Uphold luxury service standards in appearance, language, and guest interactions at all times.
• Follow all safety protocols when operating guest vehicles and handling luggage, including proper use of luggage carts and bell closet organization.
• Support team members during high-volume periods, special events, and VIP arrivals.

Qualifications: 

• High school diploma or equivalent preferred.
• 1–2 years of customer service experience required; previous hotel, hospitality, or valet experience preferred.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must be able to lift up to 50 lbs.
• Must be able to walk quickly and/or climb stairs while carrying luggage.
• Ability to stand for extended periods (full shift, 8 hours).
• Must be able to work outdoors under a covered parkway in extreme heat or cold.
• Proficient conversational English language skills required.
• Professional appearance and demeanor consistent with a luxury hotel environment.
• Ability to multitask and remain composed under pressure in a fast-paced setting.
• Must be available to work flexible schedules including weekends, holidays, and evenings.

Salary : $9