What are the responsibilities and job description for the Banquet Set-Up Supervisor position at The Grand & Little America Hotel, Utah?
The Banquet Set-Up Supervisor plays a key role in the success of all banquet and event operations. This hands-on leadership position is responsible for supervising the set-up, execution, and breakdown of banquet functions, ensuring events are flawlessly executed and exceed guest expectations. The ideal candidate brings a passion for hospitality, strong organizational skills, and the ability to lead by example in a fast-paced environment.
The Banquet Set-Up Supervisor works closely with internal teams such as Catering, Culinary, and Audio Visual to ensure seamless coordination. This role also involves training and directing banquet staff, managing equipment and inventory, and ensuring all set-ups adhere to event specifications and brand standards.
Responsibilities:
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Supervise the set-up and breakdown of banquet and event spaces according to event orders and floor plans.
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Lead, train, and support banquet set-up team members throughout event preparation and service.
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Review daily event schedules and ensure rooms are set accurately, on time, and in line with guest expectations.
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Ensure proper care, storage, and maintenance of banquet equipment, furniture, and décor.
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Collaborate with Banquet Manager on scheduling, staffing needs, and performance feedback.
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Communicate with departments including Catering, Culinary, and AV to ensure alignment on event logistics.
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Monitor inventory levels of banquet supplies and equipment; coordinate ordering and restocking as needed.
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Resolve guest or operational concerns with professionalism and urgency.
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Ensure compliance with safety, sanitation, and brand standards at all times.
Qualifications:
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Minimum 2 years of experience in banquets or event operations, with at least 1 year in a leadership role (e.g., Banquet Captain).
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Strong knowledge of food & beverage set-up standards and hospitality service principles.
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Experience with hotel management software and Point of Sale (POS) systems preferred.
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Excellent communication, leadership, and problem-solving skills.
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Ability to lead a team under pressure and manage multiple priorities.
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Flexible schedule required, including evenings, weekends, and holidays.
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Physical ability to stand, walk, and lift up to 25 lbs. for extended periods.
