What are the responsibilities and job description for the Bell/Valet Captain position at The Global Ambassador Hotel?
Why The Global Ambassador
Hospitality refined for a global mindset.
The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.
Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.
What You’ll Do
- Competitive compensation
- Comprehensive benefits available for team members working 25 hours per week, including medical, dental, vision, and more
- Paid time off eligibility for those working 32 hours per week
- A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives
Hospitality refined for a global mindset.
The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.
Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.
What You’ll Do
- Serve as the first impression of The Global Ambassador
- Ensure guests have a memorable experience by answering questions, escorting luggage to guest rooms, and parking/retrieving vehicles
- Note existing vehicle damage and make notes accordingly on key tags
- Drive vehicles in a safe and efficient manner
- Knowledge of hotel amenities and guest offerings
- Explain parking procedure and fees accurately to guests
- Supervision of other bell/valet attendants
- Train employees and enforce hotel policies and procedures
- Opportunity for connecting with guests to provide hotel and local recommendations
- A true desire to satisfy the needs of others in a fast-paced environment
- Continuous training/personal development, especially relating to professional hospitality, technical skills, and proactive approaches to solve guest or hotel concerns.
- Work to help all teammates to complete the required activities which will ensure guest satisfaction
- High level of organization to uphold valet procedures of issuing and returning guest keys during check in, check out, and day use for members or other restaurant guests
- 2-3 years valet experience required, luxury hotel preferred
- Supervisory experience in hospitality preferred
- Valid driver's license and clean driving record
- Strong customer service orientation
- Responsible and safety-focused
- Ability to work flexible shifts including weekends, nights and holidays
- Professional demeanor and uniform
- Physical stamina to lift moderate amounts of weight and walk distances to parking areas
- Physical ability to drive vehicles and lift luggage