What are the responsibilities and job description for the Night Auditor / Front Desk Agent (Part-Time) position at The Gin Hotel?
Job Title: Night Auditor / Front Desk Agent (Part-Time)
Pay: Starting at $15.00 per hour
Location: The Gin Hotel, 30 S. Main Street, Lexington, VA (In Person)
Job Description
The Gin Hotel is hiring immediately for a dependable, friendly, and self-motivated Night Auditor / Front Desk Agent to join our team at our beautifully restored boutique hotel in the heart of historic downtown Lexington. We're looking to bring someone on as soon as possible so they can complete paid training and get settled into the role.
We are currently hiring for two overnight shifts (11:00 PM to 7:00 AM) each week. If you're interested in additional hours, there are opportunities to pick up Afternoon/Evening Front Desk shifts (3:00 PM to 11:00 PM) throughout the week.
This position is ideal for someone who enjoys working independently, takes pride in staying organized, and enjoys providing exceptional customer service. During the overnight shift, you'll assist late arriving guests, prepare the hotel for the next business day, complete the nightly audit process, help maintain a safe and welcoming environment, and ensure everything is ready for the morning team.
As a Front Desk Agent, you'll be the first point of contact for our guests and play an important role in creating a memorable stay.
Responsibilities include:
- Checking guests in and out
- Answering phones and assisting with reservations
- Responding to guest requests and resolving concerns
- Processing guest payments and balancing cash transactions
- Providing information about the hotel and local attractions
- Maintaining a clean, organized, and welcoming front desk and lobby
- Performing light cleaning and organization of public areas during the overnight shift
- Monitoring the property throughout the night to help maintain a safe and secure environment
- Setting up the hotel's Grab-and-Go breakfast each morning
- Completing the Night Audit process and other overnight responsibilities
No previous Night Audit experience? No problem. We provide paid training for all aspects of the position.
Schedule
Primary Schedule
- 2 Shifts (at least 16 hours per week) - 11:00 PM to 7:00 AM
Additional Hours Available
- Afternoon/Evening Shift: 3:00 PM to 11:00 PM
Qualifications
- Reliable, professional, and dependable
- Friendly with excellent customer service and communication skills
- Comfortable working independently overnight
- Strong attention to detail and organizational skills
- Basic computer skills
- High school diploma or equivalent
- Hospitality or customer service experience preferred, but not required
Physical Requirements
- Ability to stand and walk for extended periods as needed
- Occasionally lift up to 25 pounds
- Ability to use a computer, multi-line phone system, and other office equipment as needed
Benefits
- Employee discount
- Flexible scheduling
- Paid training
- Opportunity for additional hours
- Supportive team environment
How to Apply
We are hiring immediately. Apply directly through Indeed. Every application is reviewed personally by management, and qualified candidates will be contacted promptly through Indeed messaging. Please check your Indeed messages regularly after applying.
If you're dependable, enjoy helping people, and are looking for a stable part-time position with paid training, we'd love to hear from you and look forward to welcoming you to The Gin Hotel team!
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15