What are the responsibilities and job description for the GRAVEYARD SERVER position at The George Sportsmen's Lounge?
Job Summary: Responsible for providing friendly, engaging, and superior service to every guest. Take and deliver food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keep the assigned stations cleaned and stocked at all times. Secure payment for all checks and process checks through the POS in a timely manner. Assist other team members with various duties as assigned.
Essential Job Functions:
- Greet all guests sincerely with a smile and eye contact, and provide superior guest service
- Efficiently serve food and beverage following the service sequence standards
- Possess thorough knowledge of all menu items and ability to suggestively sell items to guests
- Properly set up service station at start of shift, and break down station at end of shift
- Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas
- Assist in maintaining the cleanliness and presentation of restaurant
- Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs
- Run food to tables throughout the restaurant announcing each item as delivered
- Bus Tables as necessary throughout the restaurant
- Cut fruit and garnishes to specifications for use on food and beverage items
- Perform assigned side work
- Empty trash cans to maintain service and sanitation standards
- Actively market FINE ENTERTAINMENT venues by collecting guest’s personal information for the marketing database
- Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District
- Adhere to all Department and Company Policies and Procedures
Qualifications:
- Must be 21 years or older
- Previous experience as a Food Server or Cocktail Server is preferred
- Must possess excellent customer service and communication skills
- Must be able to initiate and engage guests in conversation in a professional manner
- Must possess a valid Alcohol Awareness Card.(TAM, ACT, or other qualifying card)
- Must possess a valid Health Card issued by the Southern Nevada Heath District
- Must have basic math skills
- Must have basic understanding of spirits/beer/wine, including specific brand recognition
- Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift
- Must be able to communicate fluently in English