What are the responsibilities and job description for the FOOD RUNNER position at The George Sportsmen's Lounge?
Job Summary: Responsible for providing friendly, engaging, and superior service to every guest. Deliver food and beverage orders in a timely manner while creating a warm, friendly atmosphere. Keep the assigned stations cleaned and stocked at all times. Assist other team members with various duties as assigned.
Essential Job Functions:
- Greet all guests sincerely with a smile and eye contact, and provide superior guest service.
- Efficiently serve food and beverage following the service sequence standards.
- Run food to tables throughout the restaurant announcing each item as delivered.
- Bus Tables as necessary throughout the restaurant.
- Possess thorough knowledge of all menu items and ability to suggestively sell items to guests.
- Properly set up service station at start of shift, and break down station at end of shift.
- Clean assigned section and side stations, including glassware, tables, chairs, service items, soda stations and all storage areas.
- Assist in maintaining the cleanliness and presentation of restaurant.
- Restock products such as garnish trays, and ice bins, plates, glasses, flatware, and napkins as necessary throughout shift, as well as change beer kegs and soda BIBs.
- Stack and wipe plates and glassware in dish area, maintaining a clean an organized area.
- Cut fruit and garnishes to specifications for use on food and beverage items.
- Empty trash cans to maintain service and sanitation standards.
- Perform assigned side work.
- Actively market ENTERTAINMENT venues by collecting guest’s personal information for the marketing database.
- Must maintain a clean and organized work environment, following all guidelines established by the Southern Nevada Health District.
- Adhere to all Department and Company Policies and Procedures.
Qualifications:
Qualifications:
- Must be 21 years or older.
- Previous experience as a Food Runner or Busser is preferred.
- Must possess excellent customer service and communication skills.
- Must be able to initiate and engage guests in conversation in a professional manner.
- Must possess a valid Health Card issued by the Southern Nevada Heath District.
- Must have basic math skills.
- Must be able to reach, stoop, bend, lift, and clean during various activities throughout shift.
- Must be able to communicate fluently in English.