Specialist, Emergency Shelter

Who We Are

Since 2004, The Gathering Inn has compassionately reached out to individuals experiencing homelessness, aiming to welcome new beginnings and transform lives. Originally a winter-only shelter serving 40 individuals nightly, we have evolved into a multifaceted organization with multiple locations, serving nearly 500 individuals and families daily. Our mission is to meet people where they are, inspire hope, and walk alongside them on their journey to sustainable housing. Through our emergency shelter, permanent supportive housing, and medical respite care, we provide programs and support designed to empower guests toward self-sufficiency and long-term stability.

Why Join The Gathering Inn?

• Serve alongside a mission-driven team dedicated to restoring dignity and hope for 400 unhoused individuals each night
• Be part of a community that values radical hospitality, compassion, and resilience
• Gain meaningful, lasting impact through direct outreach and crisis support

What You’ll Do

• Greet and intake guests with warmth and respect, maintaining a trauma-informed, guest-first approach
• Oversee bed assignments, check-ins, and smooth overnight operations
• Respond calmly to crises using de-escalation techniques, coordinating with emergency services when needed
• Maintain shelter cleanliness, security, and safe guest environment
• Document guest interactions, incidents, and facility needs accurately and promptly
• Collaborate with staff, volunteers, case managers, and service providers to deliver holistic care
• Drive passenger vans and assist with guest transport and belongings as required
• Adapt to outdoor and indoor conditions—including rain, heat, and low temperatures

What We’re Looking For

• A big heart and steady presence—you’re calm under pressure, empathetic, and uphold boundaries
• Demonstrated reliability—able to work independently overnight and weekends
• High school diploma or equivalent required; related experience strongly preferred
• Experience with homelessness, mental health, or substance use challenges highly valued
• Competent with basic computer documentation & record-keeping
• Valid driver’s license and readiness for occasional driving duties

Minimum Qualifications

• High school diploma or equivalent
• Knowledge of homelessness, substance use disorders, mental illness, or physical ailments. Experience in a healthcare setting a plus.
• Basic computer skills for documentation and record-keeping.
• Ability to pass a Live Scan background check
• Must be available to work weekends (shift flexibility)
• Must be available to work evenings and/or overnight shifts. (shift flexibility)

Additional Benefits: Medical, Dental, & Vision Employee Plan Options

The Gathering Inn is an Equal Opportunity Employer and maintains a drug-free workplace.

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience working with people experiencing homelessness, mental health challenges, or substance misuse?

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Auburn, CA 95603 (Required)

Work Location: In person

Salary : $22