What are the responsibilities and job description for the Server position at THE GAMEROOM, Powered By Hasbro?
Skills Required
Our Servers are tasked with providing our guests with exceptional, timely service. You'll be responsible for providing recommendations, taking orders, attending to guests' needs and making their time memorable, all while keeping a smile.
What will you be doing daily?
- Proven at least 1 years’ experience as a Server in a reputable establishment.
- Strong guest service skills with the ability to engage and connect with guests.
- Excellent verbal communication skills to interact with guests, take orders, and collaborate effectively with team members.
- Ability to work in a fast-paced environment while maintaining attention to detail, prioritizing tasks, and delivering excellent service under pressure.
- Willingness to work evenings, weekends, and holidays as required in the hospitality industry.
- Certification: Possession of relevant certifications, such as ServSafe Alcohol, TIPS (Training for Intervention Procedures) or equivalent, is a plus.
- 18 years of age
- A spark of creativity and an innovation driven mindset
Our Servers are tasked with providing our guests with exceptional, timely service. You'll be responsible for providing recommendations, taking orders, attending to guests' needs and making their time memorable, all while keeping a smile.
What will you be doing daily?
- Maintain a high level of hospitality and professionalism with each team member.
- Develop and retain a thorough knowledge of all food and beverage menu items.
- Ensure all steps of service are followed, including suggestive selling and timely service.
- Working knowledge of POS procedures.
- Offer recommendations, take orders and develop relationships with guests to deliver personal and memorable experiences.
- Ensure all food and beverage orders are accurate, on time and meet or exceed guest expectations.
- Execute opening and closing procedures associated with assigned station.
- Work seamlessly and communicate with all team members to ensure guests have a valuable overall experience.
- Maintains a spirit of professionalism and hospitality with team members and guests.
- Goes above and beyond to accommodate special requests.
- Follows cash management and server checkout procedures.