What are the responsibilities and job description for the Remote Customer Service & Client Support Agent – Work From Home position at The Gainey Agency?
The Gainey Agency is hiring a remote Client Support Agent to support clients in the Cincinnati, OH area. This is an independent contractor opportunity (1099) offering flexible, work-from-home arrangements within the financial services sector. Training, mentorship, and advancement opportunities are provided based on performance.
What You’ll Do
What You’ll Do
- Connect with individuals who have requested information about financial protection products.
- Provide general education on life insurance options.
- Assist clients in identifying coverage that fits their needs.
- Maintain professional communication and follow-up with clients. (Leads may be provided; no requirement to cold call.)
- Structured onboarding and training program.
- Ongoing mentorship and team support.
- Access to training resources and guided systems.
- Commission-based pay as an independent contractor (1099).
- Earnings vary based on activity level and production; no hourly pay or guaranteed salary.
- Performance-based bonuses and incentives may be available.
- Must be 18 years of age or older.
- Must be authorized to work in the United States.
- Ability to obtain an Ohio life insurance producer license (training provided; licensing costs may apply).
- Reliable internet connection and access to a phone and computer.
- Individuals seeking flexible, remote work.
- Those with customer service, education, or healthcare backgrounds.
- Self-motivated candidates comfortable working independently.
- Candidates interested in developing new skills and pursuing long-term growth.
- This is an independent contractor opportunity, not a W-2 position.
- Income is not guaranteed and depends on individual performance.
- This role involves offering financial protection products such as life insurance.