What are the responsibilities and job description for the Remote Customer Service & Client Support Agent – Work From Home position at The Gainey Agency?
The Gainey Agency is recruiting for a remote Client Support Agent to serve clients in the Nashville, TN area. This is a flexible, work-from-home opportunity within the financial services sector. The position is a 1099 independent contractor role that includes training, mentorship, and opportunities for advancement based on performance.
What You’ll Do
What You’ll Do
- Connect with individuals who have requested information about financial protection products.
- Provide general education on life insurance options and related protection products.
- Assist clients in identifying coverage that meets their needs.
- Maintain professional communication and follow-up with clients. (Leads may be provided; no cold-calling requirement.)
- Structured onboarding and training program.
- Ongoing mentorship and team support.
- Access to training resources and guided systems.
- Commission-based pay as an independent contractor (1099).
- Earnings vary based on activity level and production; no hourly pay or guaranteed salary.
- Performance-based bonuses and incentives may be available.
- 18 years of age or older.
- Authorized to work in the United States.
- Ability to obtain a Tennessee state life insurance license (training provided; licensing costs may apply).
- Reliable internet connection and access to a phone and computer.
- Individuals seeking flexible, remote work arrangements.
- Candidates with customer service, education, or healthcare backgrounds.
- Self-motivated individuals comfortable working independently.
- Candidates interested in developing new skills and pursuing long-term growth.
- This is an independent contractor opportunity (1099), not a W-2 position.
- Income is not guaranteed and depends on individual performance.
- This role involves offering financial protection products such as life insurance.