Demo

Business Office Director (HR)

The Gables of Westerville
Westerville, OH Full Time
POSTED ON 3/24/2026
AVAILABLE BEFORE 5/23/2026
The Gables of Westerville has an opening for an HR/Business Office Director.
Great team atmosphere! Healthcare benefits available and 401k with company match!
Duties
  • Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest in each resident’s needs.
  • To provide first class customer service.
  • Perform Human Resource duties for the property, payroll, maintenance of personnel files, employee orientation, and facilitating general employee issues and inquiries as directed.
  • Responsible for maintaining the open jobs report and helping place appropriate help-wanted opportunities with external marketing.
  • Screen new applicants, initiate background checks, arrange for interviews and prepare appropriate documents for the level of interview process.
  • Oversee employee drug screening and TB testing, including receipt of test results, and manage tracking systems in place for TB testing.
  • Conduct annual and biannual license verification, as appropriate.
  • Track monthly education for current employees, both through online training portal and scheduled in-services.
  • Responsible for all aspects of employee orientation including development, conducting training, and ensuring online training modules are completed as required.
  • Manage employee benefit program including notification to employees of eligibility requirements and ensuring proper employee deductions are recouped.
  • Manage employee retention activities.
  • Assist in coordinating communication between all departments to ensure efficient operation as it relates to Human Resources and Policy and Procedures.
  • Ensure compliance of all general and departmental operating policies and procedures.
  • Familiarize yourself with residents of the Community.
  • Create and maintain personnel files for all employees, adhering to corporate and state guidelines.
  • Maintain confidentiality of all files at all times.
  • Manage, in conjunction with the Executive Director, pay changes, insurance and benefits management, worker's compensation and employee on-the-job injury and safety.
  • Responsible for payroll oversight and submission of payroll reports.
  • Participate in weekend manager-on-duty schedule.
  • Attend and occasionally assist with resident and community programs, as available.
  • Create and sends invoices for resident’s rent at the end of every month.
  • Collecting payments and completing deposits
  • Working within Point Click Care for residents rent/payments and other documentation
  • Completes tasks assigned by Cardinal Senior Management Corporate Accounting Department
  • Performs AR/AP for all departments
  • Communicates with families regarding invoices, past due payments, etc
  • Issuing refunds for residents
  • Maintain and audit resident petty cash
  • Answers incoming phone calls to the building and transfers calls appropriately in the absence of the receptionist
  • Orders supplies for departments as assigned by Executive Director
  • Working closely with leaders determine staffing needs to provide quality care for our residents
  • Develop recruiting strategies to ensure a pipeline of candidates for all positions
  • Ensure that our employees are qualified to fulfill their roles
  • Perform other duties as assigned.
  • Reports to the Executive Director
Requirements
  • High school diploma, or equivalent.
  • College degree preferred
  • Experience in human resources management, including payroll and employee training.
  • Possesses clear verbal and written communication skills.
  • Positive an energetic attitude.
  • Professional in appearance and conduct.
  • Must be criminally cleared.
  • Be in good health and physically and mentally capable of performing assigned tasks.
  • Must test free from pulmonary tuberculosis at time of health screening.
The Gables of Westerville is an equal opportunity employer
#CSL114

Salary.com Estimation for Business Office Director (HR) in Westerville, OH
$162,498 to $206,122
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