What are the responsibilities and job description for the Continuous Improvement Technician - PT position at The Freeman Company (TFC) Brands?
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Part-Time Continuous Improvement (CI) Technician provides hands-on support to the Director of Continuous Improvement in planning, implementing, documenting, and sustaining Kaizen Events, 6S improvements, and other Continuous Improvement initiatives across all warehouse areas, show-site, and support operations.
This role combines field-based process improvement support with strong administrative and analytical responsibilities, including data collection, visual management, documentation, and reporting. The CI Technician works independently, interacts professionally with union and management personnel, and helps ensure CI efforts are executed timely, consistently, safely, and in alignment with business objectives.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working in-office and/or show-site based out of Orlando, FL.
Essential Duties & Responsibilities
Kaizen & Continuous Improvement Support
Required
Travel up to 25%
What We Offer
Our part-time as needed positions are not benefit eligible; however, these roles are eligible to participate in:
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Part-Time Continuous Improvement (CI) Technician provides hands-on support to the Director of Continuous Improvement in planning, implementing, documenting, and sustaining Kaizen Events, 6S improvements, and other Continuous Improvement initiatives across all warehouse areas, show-site, and support operations.
This role combines field-based process improvement support with strong administrative and analytical responsibilities, including data collection, visual management, documentation, and reporting. The CI Technician works independently, interacts professionally with union and management personnel, and helps ensure CI efforts are executed timely, consistently, safely, and in alignment with business objectives.
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working in-office and/or show-site based out of Orlando, FL.
Essential Duties & Responsibilities
Kaizen & Continuous Improvement Support
- Assist in planning and executing Kaizen events (including Pull & Prep, warehouse, staging, and show-site processes).
- Support real-time data collection during Kaizens (ticket tracking, observations, time buckets, productivity boards).
- Prepare Kaizen materials such as charters, agendas, observation sheets, standard work drafts, and report-outs.
- Help document current-state and future-state processes.
- Help maintain the 6S system.
- Support post-Kaizen follow-up, sustainment tracking, and audit activities.
- Collect, organize, and analyze operational data (e.g., Cycle Time, Lead Time, and Parts Per Labor Hour).
- Maintain productivity and visual management boards.
- Create basic charts, tables, and dashboards using PC-based tools.
- Assist in tracking CI metrics and improvement results.
- Coordinate 6S system activities.
- Prepare and maintain CI files, schedules, and improvement trackers.
- Format and edit presentations, reports, Best Practices, and Standard Work documents.
- Coordinate meeting logistics, schedules, and materials for CI activities.
- Maintain version control of CI templates and documentation.
- Assist with Lean / CI awareness training sessions.
- Help develop job aids, visual instructions, and training materials.
- Communicate professionally with operations personnel, supervisors, and union employees.
- Reinforce CI principles using respectful, non-judgmental language.
- Work independently with minimal supervision.
- Maintain confidentiality of operational and personnel information.
- Follow all safety policies and procedures.
- Support a positive, respectful, and collaborative improvement culture.
- Support other duties as assigned.
Required
- High school diploma or equivalent.
- 2 years of experience in an operational, administrative, or process-focused role.
- Strong PC skills, including:
- Microsoft Excel (basic level formulas, tables, charts, etc.)
- Microsoft Word (document formatting)
- Microsoft PowerPoint (presentations, visuals)
- Ability to work independently and manage multiple tasks.
- Strong organizational and communication skills.
- Associate’s or Bachelor’s degree in:
- Business
- Industrial Engineering
- Operations Management
- Supply Chain
- Related field
- Intermediate-level Microsoft Excel, PowerPoint, Word, and Office skills.
Travel up to 25%
What We Offer
Our part-time as needed positions are not benefit eligible; however, these roles are eligible to participate in:
- Retirement with Company Match.
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.