What are the responsibilities and job description for the Quality Documentation / Training Support Specialist position at The Fountain Group?
We are a national staffing firm and are currently seeking a Quality Documentation Associate for a prominent client of ours. This position is on site in Westbrook, ME. Details of the position are as follows:
Job Details:
Qualifications:
Job Details:
- Pay: $30 - $32 hr. M - F - 8 to 5 but hours are flexible. 100% onsite. 14 mos.
- This role provides training support and expertise to employees to ensure continued compliance with Quality System and administration of the BU Learning Management System. Responsible for the maintenance of the Learning Management System, training reporting, and records.
- Day to Day: initiating change orders, viewing job descriptions, pulling reports, work in LMS (Metro), work in Agile documentation system. Teachers and instructional designers are NOT a fit. This person will not be training anyone.
- Provides Subject Matter Expertise on the learning process including learning management system to other functional areas.
- Ensures effective communication, monitoring and promotion of learning activities.
- Liaises with Division, Managers and Team Leaders to continuously improve learning processes and/or systems.
- Establishes and maintains a direct and proactive relationship with internal and external customers, has a strong understanding of current customer needs, anticipates and addresses issues, escalating as applicable.
- Authors and reviews learning documentation/material.
- Demonstrates commitment to the development, implementation, and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies.
- Responsibility to understand and maintain awareness of the quality consequences which may occur from the improper performance of their specific job.
- Supports audit readiness to ensure successful audit inspection results related to the Learning system and/or processes.
- Ensures training program meets quality standards.
- Coordinate and support completion of training programs that are required to meet cGMP requirements.
- Maintains applicable administrative procedures and policies to ensure compliance with business process and regulatory expectations.
- Conduct training curriculum reviews and revise training plans accordingly
- Create and assist with the development of training materials.
- Coordinating resources (other presenters/instructors, course materials, training space, etc.),
Qualifications:
- BS in preferably in Education, Science, Engineering, or a related discipline, or equivalent combination of education and experience.
- Must have data entry (from large matrixed environment), some technical writing (reports updating), and pulling reports in Excel, and experience with systems such as Agile (document management, not the methodology), Oracle or similar - ability to communicate findings to other teams.
- Experience in Quality Management Systems preferred.
- Experience utilizing word processing software (e.g., Microsoft Office - Word, Excel, and PowerPoint)
Salary : $30 - $32