IS Support Specialist

Part- Time Facilities Support Specialist

Location: Cleveland, OH 44122

Salary Range: $22- $24/hr

Onsite- 20 hours/ week (10:00am - 2:30pm)

6 month assignment with a possibility for extension based on performance and budget.

Introduction (Customizable by Recruiter)

The Facility / Corporate Office Support Specialist serves as the on-site primary point of contact for employees, visitors, and vendors, ensuring a polished, safe, and highly functional workplace environment. This role supports facility operations, administrative services, guest experience, event execution, vendor coordination, and basic IT troubleshooting, maintaining day-to-day continuity and elevating the overall office experience.

Required Skills & Qualifications

• Associates degree
• 2 years of experience in Operations, Administrative, or Facilities Support Roles
• Experience coordinating meetings and events, facility maintenance, and initial IT escalation support
• Excellent customer service and relationship building skills
• Working knowledge of tools used in job role along with Microsoft Word, Excel, PowerPoint, Outlook, and Teams
  
  

Day-to-Day Responsibilities

• Facilities Operations & Support
• Serve as the on-site point of contact for facility support requests, issue investigation, and resolution.
• Maintain conference rooms, cube spaces, and common areas to ensure a professional and functional work environment.
• Oversee facility inventory, including office supplies, coffee stations, and other shared resources.
• Coordinate with vendors and service providers to ensure high-quality service and timely sup-port.
• Support site tours, health/safety/environment (HSE) initiatives, and special facility projects as needed.
• Meeting & Events
• Coordinate meeting and event logistics, including catering requests, room reservations, setup, and teardown.
• Provide logistical and administrative support for onsite committees and employee engagement teams.
• Communications & Administration
• Create and distribute facility communications and signage, including digital postings, email announcements, and internal updates.
• Support visitor management processes, including badge issuance, Wi-Fi access, and FacilityOS administration.
• Provide backup coverage and assistance at the front desk as needed.
• Manage incoming/outgoing mail, shipping, deliveries, and copy machine operations.
• Technology & Collaboration
• Serve as an IT advocate by partnering with the IS team to troubleshoot or escalate user issues and support technology needs in meeting spaces.
• Collaborate across departments to support projects and initiatives that enhance the site experience and operational efficiency.
  
  

Our company offers our contractors a suite of benefits after a qualification period including health, vision, dental, life and disability insurance.

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