What are the responsibilities and job description for the Corporate Concierge position at The Fountain Group?
Job Title - Corporate Concierge
Location: San Francisco, CA 94105
Fully onsite 5 days/week
Minimum 40 hours per week, up to 50 hours as needed.
Salary Range: $26 - $27/hr
2- month assignment on W2 with a possibility for extension based on performance and budget.
Introduction
As the first point of contact for guests, clients, or visitors , the Guest Services team is responsible for providing a welcoming, professional, and efficient experience. This role involves handling check-ins, answering inquiries, directing visitors, and ensuring smooth daily front desk operations.
Required Skills & Qualifications
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
Location: San Francisco, CA 94105
Fully onsite 5 days/week
Minimum 40 hours per week, up to 50 hours as needed.
Salary Range: $26 - $27/hr
2- month assignment on W2 with a possibility for extension based on performance and budget.
Introduction
As the first point of contact for guests, clients, or visitors , the Guest Services team is responsible for providing a welcoming, professional, and efficient experience. This role involves handling check-ins, answering inquiries, directing visitors, and ensuring smooth daily front desk operations.
Required Skills & Qualifications
- Education: High School Diploma or equivalent
- Experience: 1-2 year experience in customer service, hospitality, or corporate front desk
- Core Skills: Basic computer literacy (MAC/PC), and excellent verbal and written communication skills
- Additional requirements: Professional appearance and demeanor, time management, and clear speech
- Data entry and record keeping
- Familiarity with Salesforce platforms such as Quip and Slack Google suite (Gmail, Sheets, Docs, Slides, etc.)
- Multilingual abilities
- Greet and check in guests, clients, or visitors warmly and professionally
- Answer Guest Services case tickets, emails, Slack messages, and in-person inquiries promptly
- Maintain a clean, organized, and welcoming front desk and lobby
- Monitor visitors’ logs, deliveries, issue badges, and enforce security procedures (if applicable)
- Coordinate with Building Facility, Security, Events, and other departments as needed
- Handle guest feedback, complaints, or issues with discretion, care, and professionalism
- Adhere to all policies and procedures
- Effectively and accurately complete assigned tasks and projects while meeting deadlines and maintaining quality standards
- Role is business critical, required to be onsite 5-business days per week
- May involve sitting or standing for extended periods
- Uniform and dress code adherence required
- Occasional early arrivals, late departures, and event support may be necessary
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy
Salary : $26 - $27